Senior Account Manager – Food Ingredients

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive profitable growth, enhance strategic customer relationships, and facilitate the commercialization of innovative ingredient solutions.

• Oversee and expand a portfolio of key customer accounts, taking responsibility for revenue growth, retention, and customer satisfaction.

• Develop and implement annual strategic account plans.

• Conduct business reviews with customers and identify opportunities for increased engagement.

• Foster relationships across Procurement, R&D, Product Development, Operations, Marketing, and Executive Leadership.

• Identify, develop, and advance new business opportunities.

• Understand customer formulation challenges, innovation priorities, operational needs, and growth objectives.

• Position PGP solutions based on customer value drivers.

• Collaborate with Innovation, Marketing, and Product Development to convert customer needs into opportunities.

• Lead customer projects from opportunity identification through to commercialization and launch.

• Coordinate cross-functional resources for development, trials, scale-up, qualification, and launch.

• Maintain accurate customer records, opportunities, forecasts, project updates, and account plans within the CRM system.

• Provide visibility into pipeline, sales forecasts, and customer project status.

• Achieve assigned revenue, margin, and growth targets.

• Lead pricing discussions and assist with contract negotiations.

• Develop sales forecasts and communicate demand changes to Operations and Supply Chain.

• Monitor industry trends, competitive activities, customer priorities, and emerging ingredient technologies.

• Represent PGP at customer meetings, industry conferences, trade shows, and networking events.

⛳️ Requirements

• Bachelor's degree in business, Food Science, Marketing, or a related field.

• At least 5 years of experience in B2B food ingredient sales, food manufacturing, or a similar commercial role.

• Proven track record of managing strategic customer relationships and achieving profitable sales growth.

• Valid driver's license and the ability to meet PGP travel requirements.

• Proficiency in English is required.

• Spanish language skills are preferred.

• Experience with CRM systems, opportunity and pipeline management, sales forecasting, account planning, presentation tools, and Microsoft Office applications.

• Technical knowledge of ingredient functionality, formulation challenges, and food manufacturing processes is preferred.

• Experience in selling value-added ingredient solutions, food systems, or functional ingredients to food manufacturers is preferred.

• Strong communication, presentation, negotiation, organizational, and project leadership skills.

• Ability to manage complex sales cycles involving multiple stakeholders.

• Ability to work efficiently in a remote, cross-functional environment.

• Willingness to travel approximately 30–50%, including customer meetings, PGP locations, industry events, and other business activities.

🏝️ Benefits

• Remote office environment with regular virtual collaboration.

• Flexibility to support customers and internal teams across various time zones.

• Reasonable accommodations may be provided to enable qualified individuals to perform essential functions.