Seasonal Quality Assurance Analyst

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Ensure that software and hardware implementations are operational and perform according to specifications or design.

• Engage at the onset of the design process to develop use cases that guide product development.

• Assess requirements to ensure tax accuracy.

• Create and/or evaluate requirements, workflows, and user interface designs for product features and enhancements.

• Develop test plans, test cases, use cases, and test strategy documents that comply with organizational and industry standards.

• Generate well-documented defect reports that include reproducible problems and appropriate workarounds.

• Formulate comprehensive manual test cases based on test design and knowledge of the product/environment.

• Ensure that manual test cases thoroughly assess product functionality while utilizing minimal resources.

• Implement test automation when suitable to enhance testing comprehensiveness.

• Conduct end-to-end functional tests and utilize automated tests created by others.

• Offer insights and feedback on requirements based on product expertise and customer concerns.

• Develop work plans and convey goals, plans, designs, and outcomes to both technical and non-technical audiences.

• Evaluate, contrast, and prioritize different approaches.

• Contribute to the overall product testing strategy with an emphasis on customer experience.

• This is a seasonal position lasting up to 6 months, depending on business requirements.

⛳️ Requirements

• High school diploma or equivalent qualification.

• A detail-oriented and process-driven mindset.

• Exceptional collaboration, problem-solving, and cross-team communication abilities.

• Experience in quality assurance, business analysis, software testing, or technical support.

• Practical experience with relevant technologies.

• Familiarity with all stages of the software development life cycle.

• Understanding of software/hardware testing principles, including both positive and negative testing.

• A self-sufficient, proactive attitude with the capacity to prioritize tasks effectively.

• Strong research capabilities.

🏝️ Benefits

• Medical and prescription drug coverage for eligible associates and their dependents.

• H&R Block Retirement Savings Plan (401(k) Plan).

• Employee Assistance Program.

• (Virtual) fitness center programs.

• Associate discount program.

• Business Travel Accident Insurance.

• Associate Tax Prep benefit.

• Competitive compensation.

• Comprehensive benefits package.

• Opportunities for continuous learning.

• Support for personal and professional life.

• Potential for incentive compensation or short-term incentive plans.