Quality Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate scalable quality practices across product engineering delivery teams.

• Create, document, execute, and uphold manual, exploratory, regression, integration, end-to-end, and risk-based test cases.

• Conduct testing for web, mobile, API, integration, and back-end services.

• Develop and sustain repeatable testing methodologies, incorporating automation where suitable.

• Collaborate with product owners, software engineers, operations, clinical stakeholders, and support teams to clarify requirements, evaluate risk, investigate defects, validate fixes, and enhance quality controls.

• Validate urgent care workflows such as patient registration, insurance capture, payments, EMR integration, messaging, operational tools, and associated digital products.

• Assess product modifications against operational workflows, end-user requirements, and business outcomes.

• Cultivate expertise in features, data, integrations, and workflows to pinpoint downstream defects and design deficiencies.

• Execute API, accessibility, ADA-compliant, cross-browser, integration, regression, smoke, exploratory, and end-to-end testing.

• Utilize agile planning, sprint management, test case management, pipeline, and cross-browser testing platforms.

• Contribute to quality gates, release validation, defect trend analysis, root cause analysis, test coverage reporting, and continuous improvement metrics.

• Ensure production readiness by validating critical workflows, communicating risks, confirming defect resolutions, and assisting in determining deployment readiness.

• Identify opportunities to minimize repetitive manual validation, enhance test coverage, improve documentation, and streamline quality practices.

• Manage the support ticket queue, assist end users, and engage in on-call and off-hours coverage as necessary.

• Travel occasionally for team meetings, market launches, site visits, training, or other business requirements.

⛳️ Requirements

• Bachelor's degree in Computer Science, Information Systems, Engineering, Healthcare Informatics, or a related discipline.

• An equivalent combination of education and relevant experience may be considered.

• Over 3 years of hands-on software testing experience, or an equivalent demonstrated capability through software quality, engineering, automation, support, or technical product work.

• Experience in creating test plans and performing detailed manual validation.

• Ability to identify risks early, validate end-to-end workflows, and communicate defects effectively to both technical and non-technical stakeholders.

• Experience with or a strong interest in test case management, test automation, API validation, CI/CD quality gates, accessibility and ADA-informed testing, cross-browser validation, regression strategies, observability, and production defect prevention.

• Experience working collaboratively throughout the entire software development lifecycle.

• Experience within agile delivery teams utilizing planning, sprint, test management, pipeline, and cross-browser testing tools.

• Preference for candidates with healthcare technology experience.

• Familiarity with Azure DevOps, Jira, QMetry, BrowserStack, or similar platforms is preferred.

• Understanding of accessibility standards, ADA considerations, and inclusive design principles is preferred.

• Quality engineering, automation, accessibility, cloud, healthcare technology, or security-related certifications are preferred.

• Strong judgment and interpersonal skills.

• Ability to comprehend business processes, system behavior, integrations, workflows, and user needs.

• Proficient in applying automation, API testing, test data analysis, logs, repeatable checks, test management practices, pipeline quality gates, and cross-browser validation.

• Knowledge of accessibility testing.

• Availability to participate in on-call and off-hours coverage as required.

• Capability to lift, carry, push, or pull materials, supplies, and equipment up to 25 lbs.

• Ability to work in a climate-controlled office environment as necessary.

🏝️ Benefits

• Fully remote work arrangement.

• Occasional travel, typically once or twice per year, up to 5%.

• Reasonable accommodations available for qualified individuals with disabilities.

• Equal employment opportunity protections.

• Climate-controlled office setting may be available.

• Safety equipment for infection prevention may be provided as needed.