SDET

This is a fully remote position, open to applicants in India.

📋 Description

• Take charge of the QA process across both web and API layers, encompassing manual testing, creation of test cases, and regression testing.

• Create and implement test plans for new features, software releases, and bug corrections.

• Work alongside product managers and developers to pinpoint edge cases and enhance product stability.

• Keep an organized bug log, prioritize issues based on their impact, and ensure follow-through until resolution.

• Support automation initiatives to expand QA processes effectively.

• Diagnose technical problems and escalate product bugs with detailed reproduction instructions.

• Monitor and classify frequent user issues to promote product enhancements and develop knowledge base resources.

• Serve as the representative of the customer perspective internally, translating feedback into actionable roadmap suggestions.

⛳️ Requirements

• A minimum of 3 years of experience in QA, ideally within a SaaS or AI/ML-centric organization.

• Proficient analytical, troubleshooting, and Excel capabilities.

• Comfortable working with logs, APIs, and debugging tools.

• Familiarity with tools like Postman, JIRA, Notion, Zendesk/Intercom, or equivalent solutions.

• Exceptional written and verbal communication skills in English.

• Experience in testing conversational AI, LLM-based systems, or B2B platforms.

• A customer-centric approach with the ability to transform user challenges into enhancements.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and growth.

• Flexible working hours and remote work options.

• Comprehensive health and wellness benefits.