Scrum Master

This is a fully remote position, open to applicants in Brazil, +4 more countries.

📋 Description

• Spearhead Agile delivery for the Embedded Finance Engine (EFE), facilitating partners and merchants in offering embedded financial products.

• Oversee provider integrations, align interdependent teams, and ensure clear ownership, timely decision-making, and resolution of delivery obstacles.

• Implement delivery discipline and accountability from the discovery phase through to launch and stable operation.

• Manage the delivery cadence, ceremonies, planning, dependencies, RAID, milestones, and reporting for EFE.

• Coordinate the comprehensive integration roadmap across EFE, partners, and providers, ensuring clarity in scope, ownership, and acceptance criteria.

• Facilitate discovery and solution development across product, technology, finance, legal, security, and operations teams.

• Develop an integrated delivery plan that encompasses provider enablement, API contracts, data exchange, merchant journeys, and operational readiness.

• Direct provider workstreams as separate integrations while converging on reusable EFE patterns and a consistent merchant experience.

• Address and escalate cross-team dependencies, roadmap conflicts, technical hurdles, and release risks.

• Collaborate with the PO and Architect on backlog priorities, outcomes, readiness criteria, and traceability from business objectives to delivery.

• Facilitate internal and provider meetings, document decisions made, and ensure timely follow-up.

• Lead PI, sprint, and release planning, aiding focused mobilization and integration into established delivery trains and governance structures.

• Oversee end-to-end testing, defect triage, release readiness, hypercare, and transition to Business As Usual (BAU) support.

• Establish dashboards and metrics to track flow, predictability, quality, blockers, dependency aging, release readiness, and operational outcomes.

• Mentor the team in Agile practices, team dynamics, continuous improvement, engineering ownership, and collaboration.

• Safeguard delivery focus, eliminate blockers, and unite stakeholders for prompt decision-making.

• Integrate market-specific regulatory, security, privacy, and operational requirements into the backlog and readiness criteria.

⛳️ Requirements

• Over 7 years of experience in technology delivery, including 4+ years as a Scrum Master, Delivery Lead, Agile PM, or similar role.

• Proven experience coordinating multiple engineering teams, technology partners, and business stakeholders along a shared critical path.

• In-depth knowledge of Scrum, Kanban, backlog management, release planning, dependencies, facilitation, and continuous improvement.

• Experience in delivering API-led, event-driven, data-intensive, or cloud-native platforms, with a proactive approach to identifying integration risks.

• Comprehensive delivery experience across UX, APIs, backend, data, integrations, testing, infrastructure, security, and production.

• Capability to transform ambiguous scopes into actionable plans, prioritized backlogs, and concise executive updates.

• Strong skills in risk, issue, dependency, and change management.

• Excellent communication and facilitation abilities with leadership, engineering, product, operations, and vendors.

• Experience in coordinating UAT, integration testing, release readiness, rollout planning, hypercare, and production handover.

• Background working with distributed teams across various regions and time zones.

• Desirable: experience in payments, merchant acquiring, embedded finance, lending, merchant cash advance, banking-as-a-service, settlement, reconciliation, or regulated financial services.

• Desirable: experience in integrating fintech providers into payment platforms, merchant portals, marketplaces, or SaaS products.

• Desirable: familiarity with AWS microservices, React, REST APIs, webhooks/events, S3/file exchange, PostgreSQL/MongoDB, CI/CD, Kubernetes, and observability.

• Desirable: experience delivering financial services with an emphasis on privacy, consumer outcomes, third-party risk, resilience, and accessibility.

• Desirable: familiarity with SAFe, large-scale planning, Jira/Confluence, and executive-level reporting.

• Desirable: PSM, CSM, SAFe Scrum Master, PMI-ACP, or equivalent certification.

• Please submit a CV in English.

🏝️ Benefits

• Remote-first work environment.

• Collaboration in a multicultural setting.

• Opportunity to influence the development of a growing orchestration platform for a leading fintech company.

• Work closely with diverse product, technology, and provider teams on intricate integrations.

• Chance to establish Agile practices and promote ownership and continuous improvement.

• Arrangement as an independent contractor.

• Opportunity to sign a contract.