Scheduling Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage project-oriented scopes and service requests received via email.

• Serve as the primary point of contact for engineering scopes and service inquiries.

• Assemble relevant engineering teams based on expertise, meetings, and project timelines.

• Ensure timely initiation of projects.

• Oversee engineering schedules to optimize utilization.

• Facilitate internal communication with engineering managers, account managers, and project managers.

• Add, cancel, or adjust engineer schedules as necessary.

• Resolve any scheduling conflicts that arise.

⛳️ Requirements

• A Bachelor’s degree or equivalent experience, including military service.

• At least 4 years of experience in a professional or corporate office setting.

• Over 4 years of customer service experience.

• Familiarity with technology projects and scheduling is preferred.

• Proficient in Microsoft Office, particularly Excel.

• Strong attention to detail and exceptional organizational abilities.

• Excellent communication skills, both written and verbal.

• Capability to meet deadlines in a fast-paced environment.

• Problem-solving skills and quick thinking ability.

• Ability to manage multiple priorities and projects concurrently.

• Basic computer literacy.

• Strong customer service and relationship-building skills.

• Experience or knowledge of Certinia is a plus, though not required.

• Understanding of technology projects is advantageous but not mandatory.

🏝️ Benefits

• Equal Opportunity Employer.

• Reasonable accommodations are provided for individuals with disabilities.

• Priority referrals for protected veterans.