Scheduling Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage project-specific scopes and service requests submitted via email.

• Act as the primary point of contact for engineering scopes and service requests.

• Assemble suitable engineering teams based on their skills, meeting schedules, and project timelines.

• Ensure projects commence promptly.

• Oversee engineering schedules to optimize resource utilization.

• Communicate internally with engineering managers, account managers, and project managers.

• Modify, add, or cancel engineer schedules as needed.

• Address and resolve scheduling conflicts.

⛳️ Requirements

• Bachelor’s degree or equivalent experience, including military experience.

• Over 4 years of experience in a professional, corporate, or office environment.

• More than 4 years of customer service experience.

• Familiarity with technology projects and scheduling.

• Proficient in Microsoft Office, particularly Excel.

• Strong attention to detail and exceptional organizational skills.

• Experience with or understanding of Certinia is a plus but not mandatory.

• Excellent written and verbal communication abilities.

• Capability to meet deadlines in a fast-paced setting.

• Problem-solving skills and quick thinking.

• Flexibility to adjust to changing priorities.

• Reliable and personable with strong customer service abilities.

• Basic computer literacy.

• Ability to manage multiple projects and priorities simultaneously.

• Strong interpersonal skills.

🏝️ Benefits

• Full-time employment.

• Reasonable accommodations for individuals with disabilities.

• Equal opportunity employment.

• A workplace that is inclusive of protected veterans and individuals with disabilities.

• A community-oriented employer.

• Opportunities for professional development and exposure to AI, cloud solutions, cybersecurity, networking, digital transformation, and cloud computing projects.