Scaled Engagement Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Manage the intake, triage, approvals, scheduling, and real-time modifications for Account Team-led meetings.

• Oversee venue logistics and space planning, including room setup, signage, access management, attendee tracking, and coordination of food and beverages.

• Supervise operations contractors who support meeting tools, setup, live execution, quality assurance, scheduling, and venue logistics.

• Provide on-site assistance at global events, handling room flow, check-in procedures, executive routing, scheduler coverage, and real-time conflict resolution.

• Support additional events in accordance with concurrent event volumes.

• Manage operational reporting across RainFocus, Jifflenow, AI/BI dashboards, SFDC campaigns, and other data sources.

• Transform complex data into actionable insights, conducting deep-dive analyses and preparing leadership readouts.

• Oversee dashboard production, data quality assurance, and survey creation.

• Generate post-event recaps, surveys, and analytics to track event performance and fiscal year objectives, pipeline attribution, and return on investment.

• Document and reconcile meeting outcomes, including sales-team notes and results post-event.

• Create, update, and disseminate enablement materials for Sales, Marketing, and SGTM teams.

• Manage program communications, field updates, and bi-weekly progress reports.

• Organize training sessions and office hours; act as an escalation point for approval requests.

• Maintain the Meetings-at-Events Playbook, process documentation, and operating standards.

• Project-manage the planning workstream for the Data + AI Summit.

• Collaborate with Marketing, Product, Sales, and Event Technology on logistics, risk assessment, dependencies, and workflow enhancements.

• Assist in quarterly event portfolio evaluations and maintain event-tiering and account-capture trackers.

⛳️ Requirements

• A minimum of 7 years of experience in meeting, event, or program coordination within a B2B enterprise software environment.

• Proven experience in coordinating event logistics, meeting spaces, vendor management, and budget oversight.

• Demonstrated ability to configure tools, manage operational setups, handle meeting requests, track attendee data, conduct reporting, and oversee event execution.

• Strong analytical and reporting skills, with proficiency in navigating data exports.

• Experience with Google Sheets and Excel for data management, visualization, and reconciliation is highly preferred.

• Highly organized and detail-focused; capable of managing multiple workstreams, stakeholders, and event timelines effectively under pressure.

• Excellent written and verbal communication skills.

• Ability to develop enablement materials and program playbooks.

• Capable of working independently and resolving issues in fast-paced event settings.

• Metrics-driven and process-oriented, with a proven history of enhancing workflows and program execution.

• Familiarity with Salesforce and Asana is a plus.

• Willingness to travel for events.

🏝️ Benefits

• Eligibility for an annual performance bonus.

• Equity options.

• Comprehensive benefits and perks; specific regional details available via Databricks benefits information.

• Travel opportunities for events.