SAP Support Consultant, Finance

This is a fully remote position, open to applicants in Germany.

📋 Description

• Act as the main point of contact for clients regarding SAP application support, particularly in Finance.

• Collect, assess, and manage support requests and incident reports via the ticketing system.

• Ensure consistent and high-quality operational SAP support for customers’ daily business activities.

• Evaluate incidents, change requests, and error messages related to finance processes.

• Replicate, investigate, and permanently resolve issues within customer systems.

• Collaborate closely with and coordinate internal subject-matter experts and SAP on intricate topics.

• Provide clear and traceable documentation of solutions, workarounds, known issues, and process documentation.

• Serve as a deputy and assist with related SAP modules within the support team.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Business Informatics, Business Administration, Finance, or equivalent training, complemented by a solid understanding of business processes.

• Several years of experience in SAP Finance, preferably with a focus on SAP S/4HANA or S/4HANA Cloud.

• Comprehensive knowledge of end-to-end finance processes, including customization in the FI, CO, and AA modules.

• Familiarity with adjacent modules such as SD, MM, and PP is a plus.

• Experience in SAP application support and familiarity with ticketing tools.

• Analytical, solution-oriented, and customer-centric approach.

• Independent, organized, and dependable working style.

• Strong team player, resilient, and enthusiastic about operational support and customer engagement.

• Excellent command of written and spoken German and English.

🏝️ Benefits

• Opportunities for professional growth through personalized training and SAP certifications.

• Well-structured work environment with defined processes and modern ticketing support.

• An open, first-name culture and a supportive team atmosphere.

• Flexibility to work remotely.