SAP Support Consultant, Finance

This is a fully remote position, open to applicants in Germany.

📋 Description

• Act as the main point of contact for clients regarding SAP application support, primarily in the Finance sector.

• Receive, evaluate, and address support requests and incident reports via the ticketing system.

• Ensure consistent, high-quality daily SAP support operations for customers.

• Investigate incidents, change requests, and error notifications within financial processes.

• Replicate, assess, and effectively resolve issues within customer systems.

• Collaborate closely with and coordinate efforts among internal subject-matter experts and SAP on more intricate topics.

• Deliver clear, traceable documentation of solutions, workarounds, known issues, and process documentation.

• Offer backup assistance and support for related SAP modules within the support team.

⛳️ Requirements

• Completed degree in Computer Science, Business Information Systems, Business Administration, Finance, or an equivalent qualification with a solid understanding of business processes.

• Several years of relevant experience in SAP Finance, ideally focusing on SAP S/4HANA or S/4HANA Cloud.

• Strong knowledge of end-to-end financial processes, including customization in the FI, CO, and AA modules, as well as ideally related modules such as SD, MM, and PP.

• Experience in SAP application support and familiarity with ticketing tools.

• An analytical, solution-oriented, and customer-centric mindset.

• Independent, organized, and dependable work style.

• Ability to collaborate in a team, demonstrating resilience and enthusiasm for operational support and client interaction.

• Excellent written and spoken proficiency in German and English.

🏝️ Benefits

• Opportunities for professional growth through customized training and SAP certifications.

• A structured working environment with clearly defined processes and modern ticketing support.

• A friendly, informal culture and a supportive team atmosphere.

• Diverse support tasks in SAP S/4HANA and S/4HANA Cloud.

• Close cooperation with Finance and Logistics experts within interdisciplinary teams.