Salesforce Technical Architect

This is a fully remote position, open to applicants in India.

📋 Description

• Take ownership of the complete technical architecture and detailed solution design for intricate Salesforce implementations.

• Convert business and functional requirements into scalable and secure designs.

• Develop and evaluate Apex, Lightning Web Components, Flows, integrations, and other Salesforce elements.

• Diagnose defects and performance challenges.

• Create Technical Solution Blueprints, High-Level Design (HLD) and Low-Level Design (LLD) documents, architecture diagrams, data models, integration specifications, and non-functional requirements.

• Facilitate technical discovery and design workshops with client stakeholders.

• Evaluate feasibility, estimate complexity, identify dependencies, and clarify trade-offs.

• Design integrations utilizing REST/SOAP APIs, platform events, event-driven patterns, and middleware/iPaaS platforms.

• Implement security, resiliency, and error-handling patterns.

• Develop data architecture, data migration, and data quality strategies.

• Design and execute Salesforce Data 360 ingestion, harmonization, identity resolution, and activation patterns when applicable.

• Design and implement Agentforce solutions, encompassing agent use cases, topics/instructions, actions, grounding, knowledge/data access, and integrations.

• Employ Salesforce security and governance best practices, including sharing and access controls, secure coding, least privilege, limits management, and insurance-related regulatory considerations.

• Set engineering standards for source control, CI/CD, automated testing, code quality, release management, and environment strategy.

• Engage in code and design reviews.

• Lead technical problem-solving, proof of concepts, performance optimization, risk management, and production issue resolution.

• Mentor developers and technical team members.

⛳️ Requirements

• Over 15 years of experience in Salesforce implementation and architecture, with significant hands-on design and development responsibilities.

• At least 5 years of experience in the insurance sector (P&C, Life, or Health).

• Familiarity with relevant insurance processes and regulatory/compliance requirements.

• Strong hands-on proficiency in Apex, Lightning Web Components (LWC), Salesforce Flow, SOQL, asynchronous processing, and Salesforce platform capabilities and limits.

• Experience with Salesforce Financial Services Cloud (FSC), Lightning Platform, OmniStudio, Business Rules Engine (BRE), and associated industry capabilities.

• Ability to develop end-to-end architecture and detailed technical designs, validating them through working code, prototypes, and technical reviews.

• Expertise in data modeling, integration architecture, REST/SOAP APIs, platform events, and middleware/iPaaS platforms.

• Practical experience or demonstrable implementation knowledge of Agentforce, including agent design, subagents/instructions, actions, grounding, guardrails, and integration with Salesforce data and business processes.

• Understanding of Data 360 architecture and capabilities, including data ingestion, harmonization, identity resolution, calculated insights, segmentation, and activation.

• Strong analytical and problem-solving abilities.

• Capacity to balance architectural quality, delivery timelines, maintainability, and cost.

• Excellent communication skills with business stakeholders, architects, developers, QA, DevOps, and client leadership.

• Ability to articulate complex technical decisions in practical terms.

🏝️ Benefits

• Flexibility, including part-time work, working outside of traditional 9-5 hours, or remote work options.

• Welcome back program designed to assist individuals in returning to the workforce after an extended absence due to health or family matters.

• A diverse and inclusive workforce.

• Opportunities for career advancement.