This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main administrator and developer for the Salesforce platform, encompassing Certinia PSA and FFA modules.

• Oversee user setup, roles, profiles, permissions, and security configurations.

• Create, develop, and sustain custom objects, fields, workflows, validation rules, and automations.

• Generate and maintain dashboards and reports for the Finance, Sales, and other departments.

• Assist and lead system upgrades, testing, and troubleshooting in collaboration with Accounting and Finance teams.

• Provide daily support for Salesforce users, addressing issues and responding to enhancement requests.

• Document system configurations, processes, and best practices.

• Collect stakeholder requirements and convert them into scalable Salesforce solutions.

• Ensure data integrity and system performance through routine audits and maintenance.

• Train users and encourage the adoption of Salesforce features and best practices.

⛳️ Requirements

• Salesforce Administrator certification.

• Over 5 years of practical experience managing and supporting a Salesforce organization.

• Proficiency in reading, troubleshooting, and safely modifying existing Apex code.

• Experience in an organization that utilizes managed packages.

• Capability to lead requirements gathering sessions directly with business stakeholders.

• Strong release management and change control practices from sandbox to production.

• Previous ownership of a Salesforce platform.

• Familiarity with financial concepts such as revenue, billing, project accounting, and related business processes.

• Ability to guide business discussions, drive decisions, and engage directly with stakeholders, representing the function and advancing discussions independently.

• Experience with Certinia PSA or FFA is preferred.

• Advanced Administrator, Platform App Builder, or Platform Developer I certification is preferred.

• Experience in managing and troubleshooting REST or SOAP integrations is preferred.

• Expertise in executive-level reporting and dashboard development is preferred.

🏝️ Benefits

• Discretionary performance bonus.

• 401(k) plan with company contribution.

• Generous paid time off.

• Comprehensive benefits.

• Wellness program.