Salesforce Solution Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead technical discovery initiatives alongside business and IT stakeholders to identify processes, data flows, integrations, and areas for improvement.

• Design solution architecture encompassing Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, Agentforce, and MuleSoft.

• Configure customized Salesforce demonstrations and proofs of concept utilizing client-specific data and workflows.

• Manage level-of-effort estimates, assumptions, and potential risks.

• Compose Statements of Work (SOWs) and the solution components of proposals and RFP submissions in collaboration with Delivery.

• Collaborate with Salesforce Account Executives and Solution Engineers on joint business pursuits.

• Effectively transition context to Delivery upon project closure, ensuring clarity around scope, architecture, and expectations.

• Develop reusable demo assets, estimation frameworks, and solution accelerators.

• Offer product and positioning insights to leadership teams.

• Assess success by analyzing pursuit win rates, influenced and sourced bookings, estimate precision, and stakeholder satisfaction.

⛳️ Requirements

• A minimum of 5 years of experience in the Salesforce ecosystem, including over 2 years in a pre-sales, solution engineering, or solution architect position at a consultancy or Salesforce.

• Proficient hands-on configuration abilities in Sales Cloud and Service Cloud.

• Familiarity with Experience Cloud, Data Cloud, and Agentforce.

• Proven experience in scoping and estimating fixed-fee and time-and-materials projects that have achieved margin targets.

• Capability to conduct technical discovery sessions with executives, perform in-depth discussions with administrators and architects, and deliver business-focused demonstrations.

• Strong writing skills for proposals, SOWs, and solution designs.

• Salesforce Administrator certification along with at least two of the following: Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, or an Architect credential.

• U.S. citizenship or valid authorization to work in the United States.

🏝️ Benefits

• Comprehensive Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance.

• Stock options.

• Access to mentorship, certifications, and practical experience with advanced technology.

• Option for remote work.

• Flexible Paid Time Off (with a minimum of 2 weeks).

• Generous leave policies.

• A people-first approach to workplace flexibility.