Salesforce Product Owner – Strategist

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Ensure that Salesforce solutions are in line with the strategic goals and objectives of the company.

• Identify areas for enhancing business processes, customer experience, and key performance indicators through Salesforce.

• Create high-level solution designs centered on business requirements.

• Collaborate with business users, IT teams, executives, and other stakeholders to grasp needs and convey the strategic vision.

• Lead organizational changes associated with Salesforce implementations, including user adoption and training initiatives.

• Contribute to the development of Salesforce roadmaps that align with the overall business strategy.

• Ensure that Salesforce investments yield measurable business value.

• Establish product strategies, roadmaps, and lifecycle plans that are aligned with business objectives, market opportunities, and customer needs.

• Formulate business cases, value propositions, and prioritization frameworks.

• Perform market research, customer analysis, and competitive assessments.

• Prioritize product and business requirements for development, launch, and optimization.

• Coordinate with cross-functional stakeholders for product execution, launch readiness, and post-launch enhancements.

• Assess product performance, financial results, and customer feedback to recommend actions that enhance growth, profitability, and product value.

• Provide product management direction and subject matter expertise across product initiatives.

⛳️ Requirements

• A bachelor’s degree in business administration, marketing, engineering, computer science, economics, or a related field, or equivalent experience is required.

• A minimum of 6 years of progressively responsible experience in Salesforce product management, strategy, operations, lifecycle management, business architecture, business analysis, or a related field is required.

• Salesforce certification(s) are preferred (e.g., Certified Administrator, Sales Cloud Consultant, Service Cloud Consultant, or other relevant certifications).

• Knowledge of Agile or Scrum methodologies, along with product management or project/program management certifications, is a plus.

• Experience with various Salesforce Clouds and functionalities is desired, such as Sales, Service, Experience, Agentforce, CPQ, Marketing, etc.

• Proficiency in Visio or similar diagramming/flowchart software (e.g., draw.io/diagrams.net, Lucidchart).

• Strong understanding of the Salesforce platform and its capabilities.

• Ability to critically analyze business needs and translate them into Salesforce solutions.

• Understanding of business processes, identifying pain points, and gathering requirements.

• Effective communication skills with both technical and non-technical stakeholders.

• Capability to identify and resolve complex business challenges using Salesforce solutions.

• Ability to guide users and stakeholders through changes associated with Salesforce implementations.

• Strong emphasis on user-friendly processes and design.

🏝️ Benefits

• Medical, dental, and vision care.

• Backup dependent care.

• Adoption assistance.

• Infertility coverage.

• Family building support.

• Behavioral health solutions.

• Paid parental leave.

• Paid caregiver leave.

• Training programs.

• Professional development resources.

• Mentorship programs.

• Employee resource groups.

• Volunteer activities.