Salesforce Lead

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee the administration of the Salesforce platform, bridging technology, personnel, and business needs.

• Guarantee that Salesforce remains a reliable, scalable, and strategic asset for the organization.

• Collaborate closely with business units.

• Manage intricate Salesforce environments.

• Propel transformation and ongoing enhancements.

• Serve as a technical lead or delivery lead.

⛳️ Requirements

• Extensive experience with Salesforce, covering multiple Clouds, platform capabilities, and integrations.

• Proven record of leading Salesforce-focused teams, programs, or services.

• Capacity to function as a technical lead or delivery lead, with a background that is predominantly technical, functional, or a blend of both.

• Strong understanding of service management and ITIL practices, particularly in Incident, Problem, and Change Management.

• Demonstrated experience with agile methodologies, including Scrum and/or Kanban.

• Skill in managing backlogs, prioritization, capacity planning, and ensuring delivery predictability.

• Familiarity with architecture, integrations, security, governance, and the progression of Salesforce platforms.

• Experience with DevOps practices, CI/CD, and automation.

• Background in managing external vendors and partners.

• Solid understanding of the interplay between cost, capacity, quality, and service levels.

• Experience collaborating with teams and stakeholders across various countries and cultures.

• Advanced proficiency in English.

🏝️ Benefits

• Competitive salary.

• Opportunities for professional development and growth.

• Flexible working arrangements.

• Comprehensive health benefits.

• Supportive and inclusive workplace culture.