Salesforce Business Systems Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee strategy, planning, execution, advanced configuration, and optimization of business processes primarily within Salesforce Sales Cloud and Service Cloud.

• Implement intricate Salesforce configurations, declarative development, security measures, and system maintenance.

• Collaborate with stakeholders to analyze business processes and pinpoint underlying issues related to feature requests.

• Manage data integrations and workflows between Salesforce and marketing as well as sales enablement systems.

• Serve as the product owner for essential business systems, outlining product roadmaps, prioritizing features, and overseeing system lifecycles.

• Work alongside business leaders from various departments to ensure system strategies align with business objectives and to create comprehensive system roadmaps.

• Recognize and execute system-driven solutions to enhance processes, boost efficiency, and minimize manual tasks.

• Develop and maintain documentation regarding system data flows, business processes, and configurations.

• Set and uphold standards and procedures for managing system configuration.

⛳️ Requirements

• Bachelor’s degree.

• Over 4 years of direct experience as a Salesforce Administrator/Business Analyst.

• Robust understanding of enterprise business systems, including CRM, ERP, and HRIS.

• Experience in designing, implementing, and supporting enterprise-level business systems.

• Demonstrated experience with system integrations and middleware technologies.

• Exceptional analytical, problem-solving, and process optimization abilities.

• Strong communication, collaboration, and stakeholder management skills.

• Capability to juggle multiple projects and priorities in a dynamic environment.

• Experience in business process mapping and documentation.

• Knowledge of principles and best practices related to system configuration management.

• Ability to define and advocate for best practices in system usage and administration.

• Project management expertise, encompassing planning, execution, and risk management.

🏝️ Benefits

• Inclusive and supportive workplace.

• Equal Opportunity Employer.

• Culture focused on culture add, not culture fit.

• Opportunity to learn, develop skills, and advance.

• Supportive team environment.

• AI-assisted hiring process opt-out without affecting consideration.