Sales Tech Product Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Work collaboratively with Sales personnel in a designated territory by offering both pre- and post-sale technical training and product consulting to customers globally.

• Recognize opportunities for growth, retention, cross-selling, and deeper customer engagement by leveraging expertise in the product and services portfolio.

• Prepare and present instructional content through various media formats for technical training sessions, user meetings, technical conferences, on-site customer visits, teleconferences, and virtual online product labs.

• Conduct technical product demonstrations and training sessions for both customers and internal team members.

• Design and develop tailored training materials to cater to customer requirements and showcase product features.

• Clarify and demonstrate search techniques using customized examples.

• Create and provide technical instructions and demonstrations for pre- and post-sale support, workshops, user meetings, technical conferences, and both remote and in-person customer engagements.

• Assess customer information needs and align them with suitable products and services in close partnership with the Sales team.

• Collect customer feedback regarding products, services, or policies and relay it to internal stakeholders such as Product Development and Sales.

⛳️ Requirements

• Fundamental understanding of chemistry.

• Bachelor's degree in a natural science discipline.

• Experience in supporting science-related solutions.

• Strong ability to articulate application-specific value propositions that address user challenges.

• Preferred: experience with scientific information solutions like SciFinder and STN.

• Preferred: experience with patent information.

• Preferred: experience in the drug discovery process.

• Full proficiency in English and the language of the customers you will support.

• Excellent presentation abilities.

• Capability to communicate effectively and respond to inquiries regarding product content and relevant scientific data.

• Quick adaptability to grasp subject areas beyond your comfort zone, including analytical methods and formulas.

• Proficient in developing relevant search strategies for customer training or prospect demonstrations.

• Ability to learn rapidly.

• Willingness to travel as needed.

• Must be authorized to work in the United States.

• Must not require work authorization sponsorship currently or in the future.

🏝️ Benefits

• Competitive salary.

• Comprehensive benefits package.

• Generous vacation policy.

• Medical insurance.

• Dental insurance.

• Vision insurance plans.

• Employee savings and retirement plans.