Sales Team Coordinator

This is a fully remote position, open to applicants in Arizona, +19 more states.

📋 Description

• Oversee the processes for lead triage and routing.

• Collaborate with SDRs and AEs to ensure the smooth progression of marketing-generated leads through the sales funnel.

• Track lead flow and address any routing issues that arise.

• Ensure accurate lead records are maintained and that established processes are followed.

• Generate lead and contact lists, along with reports for SDR outbound initiatives.

• Develop sequences within Outreach.io.

• Keep Salesforce customer and prospect data up-to-date, which includes creating, updating, merging, and reactivating records.

• Conduct CRM data cleanup and maintain records efficiently.

• Assist in managing duplicates and updating account hierarchies.

• Address user requests concerning accounts, contacts, leads, and opportunities.

• Supervise the synchronization of data between Salesforce and Outreach and escalate any issues encountered.

• Ensure data integrity in Outreach and facilitate user adoption of prospecting processes.

• Carry out customer account consolidations and mergers in collaboration with Account Management.

• Aid in the onboarding process for Salesforce and Outreach users.

• Keep process documentation and knowledge base resources up to date.

• Recognize recurring challenges and identify opportunities for enhanced efficiency.

⛳️ Requirements

• Bachelor's degree or equivalent professional experience.

• Exceptional organizational skills and keen attention to detail.

• Strong written and verbal communication abilities.

• Capability to juggle multiple priorities in a dynamic environment.

• Solid problem-solving skills along with a customer service-oriented mindset.

• Proficiency in Microsoft Office or Google Workspace.

• Experience with Salesforce, Outreach, or other CRM and sales technology platforms is preferred.

• Background in supporting sales, marketing, account management, or operations teams is preferred.

• Familiarity with data management and business process workflows is preferred.

• Candidates must reside in one of the following states: Arizona, Florida, Idaho, Georgia, Illinois, New Hampshire, Kansas, Massachusetts, Michigan, Minnesota, Missouri, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, or Wisconsin.

🏝️ Benefits

• Opportunities for internal promotions.

• Clear pathways to specialized roles with increased responsibilities.

• Mentorship from seasoned professionals in Sales and Revenue Operations.

• Opportunities for professional growth and development.