Sales Support Representative

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Process sales invoices.

• Draft sales documents, proposals, reports, correspondence, sales contracts, and maintenance agreements.

• Compile and finalize standard calculations for reporting statistics.

• Conduct background research on member accounts, prospects, competitors, and industry trends.

• Collaborate with staff from other departments to verify order status and address member complaints.

• Keep member records up to date.

• Assemble marketing materials and prepare information for team meetings.

• Respond to internal and member inquiries.

• Provide administrative support for sales in onboarding and retaining members.

• Assist sales administration, as well as Medicare sales leadership, sales representatives, and external agents.

• Execute administrative tasks and projects independently with minimal guidance.

• Perform general administrative duties.

⛳️ Requirements

• Minimum of 1 year of administrative experience.

• Intermediate proficiency in Microsoft Office, including Word, PowerPoint, Outlook, Excel, and Teams.

• Experience managing support requests across various channels while handling calls and multiple projects.

• Must have a dedicated workspace free from ongoing interruptions to safeguard member PHI/HIPAA information.

• Ability to lift boxes weighing up to 40 lbs.

• Capability to organize, load, and unload products and Medicare materials utilized during the Annual Election Period (AEP).

• Availability to work from 8:00 AM to 5:00 PM Central Time, Monday through Friday, depending on business needs.

• Self-provided internet service with a minimum download speed of 25 Mbps and an upload speed of 10 Mbps.

• Associate or Bachelor's Degree is preferred.

• Background in sales, marketing, or a related field is preferred.

• Experience in the healthcare industry is preferred.

🏝️ Benefits

• Medical benefits.

• Dental benefits.

• Vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company holidays.

• Personal holidays.

• Paid parental leave.

• Paid caregiver leave.

• Short-term disability.

• Long-term disability.

• Life insurance.

• Personal wellness support.

• Occasional travel to Humana offices for training or meetings.