Sales Support Representative

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Serve as the primary point of contact for client inquiries, ensuring swift and accurate communication to enhance customer satisfaction.

• Assist in the preparation and dissemination of precise sales documents and proposals.

• Oversee and process sales orders alongside cross-functional teams to guarantee timely and accurate delivery of solutions.

• Maintain customer databases and ensure data integrity to bolster sales initiatives and identify emerging trends.

• Gather and analyze sales data to generate actionable insights and recommendations.

• Foster relationships with internal teams and external stakeholders to improve communication and optimize sales results.

• Address and resolve client concerns promptly and effectively.

• Identify opportunities for process enhancements within sales operations and implement best practices.

• Travel regionally to support client interactions and initiatives of the sales team.

⛳️ Requirements

• Demonstrated proficiency in CRM software and the Microsoft Office Suite; experience with Salesforce is a plus.

• Exceptional organizational abilities with the capacity to manage multiple tasks and prioritize effectively in a dynamic environment.

• Strong interpersonal and communication skills, proficient in both written and verbal forms.

• Proven problem-solving skills with a proactive and independent approach.

• Ability to collaborate effectively as part of a team to meet organizational objectives.

• A minimum of 2–3 years of experience in a sales support or customer service role, ideally in a Fortune 50 company setting.

• A Bachelor's degree in Business, Marketing, or a related discipline is required, or a combination of education and experience.

• Willingness and ability to undertake regional travel to support client interactions and sales team efforts.

🏝️ Benefits

• Competitive weekly/bi-weekly pay.

• Discretionary bonuses.

• 401(k) with company match.

• Employee Stock Purchase Plan.

• Paid time off (vacation, sick, volunteer, holidays, birthday, floating).

• Medical, dental, and vision insurance.

• Flexible spending accounts.

• Company-paid life and short-term disability insurance.

• Optional long-term disability insurance.

• Additional life insurance.