Sales Support Engineer

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Provide assistance to System Integrators and End-User clients in the adoption of building automation technologies.

• Act as the product subject matter expert for the Sales Team.

• Participate in various sales support initiatives and manage a schedule of commitments.

• Help develop and present technology-focused sessions, webinars, and lunch-and-learns.

• Facilitate the onboarding process for new customers.

• Aid in product demonstrations and lead generation at industry trade shows.

• Deliver product feature demonstrations and additional product training.

• Support projects implementing new technologies for the first time.

• Collaborate with engineering and product teams regarding product capabilities, advancements, and limitations.

• Assist with project tenders in partnership with regional sales managers and system integrator partners.

⛳️ Requirements

• Extensive knowledge and understanding of the Tridium Niagara Framework.

• Capability to develop a station from the ground up without templates into a complete automation system.

• Strong foundational understanding of HVAC systems.

• Ability to think logically and program HVAC control systems.

• Skill in explaining complex topics in simple terms.

• Basic understanding of BACnet, Modbus, and Lonworks protocols.

• Fundamental knowledge of MSTP and IP networking.

• Capacity to work independently and collaborate with both internal and external stakeholders.

• Strong time management skills and the ability to prioritize tasks based on urgency and importance.

• Experience with IoT integrations and APIs is preferred.

• Proficiency in coding with Python, Java, or C++ is preferred.

• Advanced understanding of IP networking is preferred.

• Experience with Linux and/or Docker/Containers is preferred.

• Tertiary education, whether a degree or vocational, is preferred but not mandatory.

🏝️ Benefits

• A modern and motivating work environment.

• Competitive salaries and benefits packages.

• Company-paid travel opportunities.

• Commitment to equal opportunity employment.