Sales Support Analyst

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Offer pre-sales technical assistance and expertise to support the sales team.

• Conduct comprehensive presentations and product demonstrations for clients and sales representatives.

• Assist with the installation aspects of product/service solutions and create prototypes.

• Provide continuous customer support for issues related to product/service usage.

• Collaborate with Sales Representatives on new business and retention/growth opportunities for the O500 Buyer Group.

• Develop plan design solutions, interpret benefits, identify non-standard Cigna benefit administration requirements, and suggest alternatives.

• Assess prospect data to evaluate viability.

• Communicate with brokers to gather essential data and negotiate timelines.

• Strategize on funding and benefit solutions tailored to client needs.

• Ascertain benefit intent and collaborate with underwriting to formulate quotes.

• Create and manage SFDC opportunities, tailor benefits, ensure compliance with legislation, and coordinate performance guarantees.

• Support financial development including translation factors, plan designs, network solutions, financial risks, and caveats.

• Initiate SFDC activities and engage in Strategy/LCR calls.

• Work with Sales, Proposal Unit, and enterprise partners to generate accurate, high-quality proposals.

• Collaborate with business units for additional lines of coverage.

• Serve as the primary contact for engaged business units in managing the RFP process.

• Review and coordinate deliverables while adhering to internal and external deadlines.

• Monitor new product initiatives and assess healthcare-industry impacts due to PPACA changes.

• Act as a subject matter expert to identify gaps and enhance the Presale process.

• Provide guidance and support to junior professionals.

⛳️ Requirements

• BA/BS is highly preferred or equivalent experience.

• A minimum of 2 years of presale experience is preferred.

• Background in Insurance, Healthcare, Employee Benefits, Sales, Finance, Underwriting & Risk, Account Management, Project Management, or Consulting Services.

• Advanced understanding of healthcare product lines, major funding vehicles, and benefits administration.

• Proven relationship-building abilities and capacity to influence business partners.

• Excellent project management and strong written/verbal communication skills.

• Capability to manage multiple assignments with changing priorities and deadlines.

• Ability to achieve results with urgency and precision.

• Creative thinking skills and the capacity to translate ideas into actionable plans.

• For remote work, reliable cable broadband or fiber optic internet service with a minimum of 10 Mbps download and 5 Mbps upload is required.

🏝️ Benefits

• Eligibility for an annual bonus plan.

• Medical, vision, and dental benefits starting from day one.

• Access to well-being and behavioral health programs.

• 401(k) plan.

• Company-paid life insurance.

• Tuition reimbursement opportunities.

• Minimum of 18 days of paid time off annually.

• Paid holidays.

• Leaves of absence available.

• Commitment to a tobacco-free policy.