Sales Service Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• Assist Customer Management with daily operational tasks

• Address customer inquiries in a methodical and effective manner

• Serve as the operational link between customers, Sales, and internal specialist departments

• Prepare, coordinate, and follow up on quotes for hardware, software, services, as well as cloud and security solutions

• Aid in pricing, cost calculations, and quotation processing

• Collaborate with internal teams

• Manage vendor and trading-related matters, including deals, renewals, and commercial terms

• Work in partnership with distributors and partners

• Assist in procurement and order management processes

• Contribute to contract-related issues, including SOWs, contracts, tenant linking, and GDAP

• Update and maintain customer data, leads, and opportunities within the CRM system

• Provide support for deal tracking

⛳️ Requirements

• Some experience in inside sales, sales support, or a similar commercial role

• Well-structured and organized work approach

• Capability to manage and keep track of multiple topics at once

• Enjoyment of coordinating processes and ensuring reliable follow-up

• Strong communication skills and a willingness to work collaboratively with various stakeholders

• Solid understanding of commercial processes

• Initial familiarity with IT or technology-related topics is preferred

• Experience with CRM systems and quotation processes is advantageous

🏝️ Benefits

• Mobile work / remote work options

• Full-time employment

• Opportunities for professional and personal development

• Flexible, agile, and autonomous working environment

• Excellent working conditions

• People-focused employee experience

• Access to modern technologies

• Professional satisfaction in a technology-driven environment