Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and pursue new business opportunities through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns.

• Conduct discovery calls to assess client shipping volumes, existing carriers, pain points, platforms, service requirements, and growth potential.

• Qualify prospects based on their commercial fit, shipping profile, compliance needs, operational viability, and anticipated revenue.

• Clearly and professionally present Chit Chats services, customizing discussions to align with client requirements.

• Prepare pricing comparisons, savings summaries, proposals, and necessary follow-up documentation.

• Collaborate with the Sales Manager, Data, Product, and Operations teams on intricate pricing or service-related inquiries.

• Ensure accurate maintenance of lead, opportunity, and client data within the CRM.

• Monitor outreach activities, follow-ups, next steps, and stages of the deal.

• Work alongside Onboarding and Account Management to facilitate seamless post-close transitions.

• Follow up with prospects to advance opportunities throughout the pipeline.

• Identify client needs to inform future products, service enhancements, marketing initiatives, or partnerships.

• Contribute to sales campaigns, vertical-focused outreach, and market research efforts.

• Meet or surpass activity, pipeline, conversion, activation, and revenue goals.

• Report directly to the Sales Manager – Business Development.

• Transform qualified opportunities into active shipping clients and assist in the transition to onboarding and account management.

⛳️ Requirements

• Excellent written and verbal communication skills.

• Experience in client outreach within Logistics (B2B) is a significant advantage.

• Previous sales experience in Logistics/Supply Chain B2B is highly valued.

• Comfort with cold outreach, discovery calls, follow-ups, and client presentations.

• Strong customer-first approach, with the ability to comprehend client challenges and suggest practical solutions.

• Effective organizational skills and the capacity to manage multiple prospects at varying stages.

• Capability to learn Chit Chats’ services, pricing structures, shipping processes, compliance factors, and operational prerequisites.

• Proficiency in using CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and the skill to coordinate with internal teams.

• Self-motivated and resilient, comfortable working towards sales objectives.

• Ability to balance revenue growth with client suitability, profitability, and operational feasibility.

• Post-secondary education or equivalent experience required.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support within Logistics/Supply Chain for small to mid-size shipments.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is preferred.

• B2B sales experience, ideally in logistics, transportation, or a related field is an asset.

• The successful candidate will be subject to reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-covered Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months of employment.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Paid birthday leave.

• Eligibility for a rich GRSP plan after 3 months of employment.