Logistics Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee diary allocations within a multi-region clinician network.

• Facilitate the matching of incoming clients to suitable clinicians based on geographic location, travel feasibility, diary availability, capacity, clinical experience, and the complexity of client presentations.

• Demonstrate operational autonomy in daily scheduling while adhering to Practice Manager alignment directives as needed.

• Develop, organize, and balance intricate daily diaries for incoming clinicians.

• Assist in the onboarding process of new graduate cohorts commencing each February.

• Ensure real-time synchronization across shared team diaries across various Australian time zones.

• Review and process client files received from the frontline reception intake team.

• Confirm client funding blocks, service approvals, and administrative documentation prior to scheduling initial consultations.

• Maintain accuracy and currency of client records, appointment statuses, and billing allocations.

• Cultivate positive relationships with clinicians, practice managers, and global support personnel.

• Reconcile clinician scheduling preferences with the realities of the commercial business environment.

• Communicate and uphold operational policies and scheduling boundaries.

• Create efficiencies in coordination, communicate effectively across time zones, support remote team cohesion, and anticipate capacity challenges.

⛳️ Requirements

• A minimum of 3 years of practical experience in a logistics, dispatcher, or high-coordination scheduling position.

• A genuine passion for logistical challenges, data matching, and administrative problems that resemble puzzles.

• Near-native proficiency in English, both verbal and written.

• A vibrant, engaging, and polished professional demeanor.

• Capability to constructively say "no," negotiate scheduling trade-offs, and uphold firm standards under pressure.

• Previous experience in calendar management, dispatch, logistics coordination, or medical/allied health scheduling is highly beneficial.

• Accuracy in cross-referencing funding limits, clinician competencies, and travel zones without mistakes.

• A fully equipped home office setup with reliable high-speed internet, backup power/connectivity solutions, and a modern computer.

• Currently residing in the Philippines and legally permitted to work there.

🏝️ Benefits

• 100% Remote Work

• 13th Month Pay

• Healthcare (HMO)

• Comprehensive Fringe Benefits package

• Paid Service Incentive Leave (SIL)

• Paid Philippines Holidays

• Free Learning and Development Programs

• Potential to transition into full-time