Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and seek out new business opportunities through outbound outreach, incoming leads, referrals, market research, and reactivation initiatives.

• Conduct discovery calls to assess client shipping volumes, existing carriers, pain points, platforms, service requirements, and growth potential.

• Qualify prospects based on their commercial alignment, shipping profiles, compliance obligations, operational viability, and anticipated revenue.

• Clearly and professionally present Chit Chats services, customizing conversations to meet client needs.

• Prepare pricing comparisons, savings summaries, proposals, and follow-up documentation.

• Collaborate with the Sales Manager, Data, Product, and Operations teams on intricate pricing or service-fit inquiries.

• Ensure precise maintenance of lead, opportunity, and client data within the CRM system.

• Monitor outreach efforts, follow-ups, subsequent steps, and deal progress.

• Work together with Onboarding and Account Management for seamless transitions post-close.

• Follow up with prospects to advance opportunities through the sales pipeline.

• Recognize client needs that could influence product offerings, service enhancements, marketing initiatives, or partnerships.

• Contribute to sales campaigns, targeted outreach, and market research activities.

• Achieve or surpass activity, pipeline, conversion, activation, and revenue objectives.

• Report directly to the Sales Manager – Business Development.

• Transform qualified opportunities into active shipping clients and facilitate handover to onboarding and account management.

⛳️ Requirements

• Excellent written and verbal communication abilities.

• Experience with client outreach in the Logistics (B2B) sector is a strong advantage.

• Prior sales experience in Logistics/Supply Chain B2B is highly valued.

• Comfortable engaging in cold outreach, conducting discovery calls, following up, and delivering client presentations.

• Strong customer-centric approach with the ability to identify client pain points and propose effective solutions.

• Good organizational skills and the capability to manage multiple prospects at varying stages.

• Ability to grasp Chit Chats’ services, pricing models, shipping processes, compliance factors, and operational requirements.

• Familiarity with CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving skills and the capacity to collaborate with internal teams.

• Self-driven, resilient, and comfortable working towards sales targets.

• Ability to balance revenue growth with client compatibility, profitability, and operational feasibility.

• Post-secondary education or equivalent experience is required.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support within Logistics/Supply Chain involving small to mid-size shipments.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is preferred.

• B2B sales experience, especially in logistics, transportation, or related industries, is considered an asset.

• The successful candidate will undergo reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-covered Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Birthday leave (Paid).

• Rich GRSP plan eligibility after 3 months of employment.

• Remote work option.