Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and seek out new business opportunities through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns.

• Conduct discovery calls to assess client shipping volume, current carriers, pain points, platforms, service requirements, and growth potential.

• Evaluate prospects based on commercial alignment, shipping profile, compliance needs, operational feasibility, and anticipated revenue.

• Present Chit Chats services effectively and professionally, customizing discussions to meet client needs.

• Create pricing comparisons, savings summaries, proposals, and follow-up documentation.

• Collaborate with the Sales Manager, Data, Product, and Operations teams on intricate pricing or service-fit inquiries.

• Keep precise lead, opportunity, and client information updated in the CRM system.

• Monitor outreach activities, follow-ups, next steps, and deal progression.

• Coordinate with Onboarding and Account Management teams to ensure a seamless transition post-close.

• Follow up with prospects to advance opportunities through the sales pipeline.

• Identify client needs that could guide product development, service enhancements, marketing initiatives, or partnerships.

• Contribute to sales campaigns, outreach tailored to specific verticals, and market analysis.

• Achieve or surpass activity, pipeline, conversion, activation, and revenue objectives.

• Report directly to the Sales Manager – Business Development.

• Transform qualified opportunities into active shipping clients and facilitate the transition to onboarding and account management.

⛳️ Requirements

• Excellent written and verbal communication abilities.

• Proficient in cold outreach, discovery calls, follow-ups, and client presentations.

• Strong customer-centric mindset with the ability to comprehend client pain points and suggest practical solutions.

• Experience with client outreach in Logistics (B2B) is a significant asset.

• Prior sales experience in Logistics/Supply Chain B2B is highly valued.

• Strong organizational skills and capability to manage multiple prospects at various stages.

• Ability to grasp Chit Chats’ services, pricing models, shipping processes, compliance considerations, and operational prerequisites.

• Familiarity with CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving skills with a knack for coordinating with internal teams.

• Self-motivated, resilient, and adept at working towards sales targets.

• Capability to balance revenue growth with client compatibility, profitability, and operational feasibility.

• Post-secondary education or equivalent experience.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support within Logistics/Supply Chain.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is an advantage.

• Successful candidates will be subject to reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-paid Group Benefits (Health, Dental and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Paid birthday leave.

• GRSP plan eligibility after 3 months of employment.

• Remote work options available.