Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and pursue new business opportunities through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns

• Conduct discovery calls to gain insights into client shipping volume, current carriers, pain points, platforms, service needs, and growth potential

• Qualify prospects based on commercial alignment, shipping profiles, compliance requirements, operational feasibility, and anticipated revenue

• Present Chit Chats services in a clear and professional manner, customizing discussions to meet each client’s needs

• Prepare essential pricing comparisons, savings summaries, proposals, and follow-up documentation

• Collaborate with the Sales Manager, Data, Product, and Operations to assist with intricate pricing or service-fit inquiries

• Maintain precise lead, opportunity, and client information in the CRM system

• Monitor outreach activities, follow-ups, next steps, and stages of deals

• Coordinate with Onboarding and Account Management to ensure a seamless transition post-closure

• Consistently follow up with prospects to advance opportunities through the sales pipeline

• Identify client needs that could inform future products, service enhancements, marketing campaigns, or partnership prospects

• Contribute to sales campaigns, vertical-specific outreach, and market research initiatives

• Meet or surpass assigned activity, pipeline, conversion, activation, and revenue goals

• Report directly to the Sales Manager – Business Development

• Convert qualified opportunities into active shipping clients and assist in the transition to onboarding and account management

⛳️ Requirements

• Strong written and verbal communication skills

• Client outreach experience within Logistics (B2B) is considered a significant advantage

• Previous sales experience in Logistics/Supply Chain B2B is highly regarded

• Comfortable with cold outreach, discovery calls, follow-ups, and client presentations

• Strong customer-first mindset with the capability to understand client pain points and suggest practical solutions

• Excellent organizational skills and the ability to manage multiple prospects at varying stages

• Ability to grasp Chit Chats’ services, pricing structure, shipping workflows, compliance considerations, and operational requirements

• Familiarity with CRM software, Google Workspace, Microsoft Office, and basic reporting tools

• Strong problem-solving abilities and the capacity to coordinate with internal teams

• Self-motivated, resilient, and comfortable working towards sales objectives

• Ability to balance revenue growth with client fit, profitability, and operational feasibility

• Post-secondary education or equivalent experience

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is a plus

• B2B sales experience, preferably in logistics, transportation, or a related field is advantageous

• Successful candidates will be subject to reference and criminal background checks prior to employment

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered)

• Employer-paid Group Benefits (Health, Dental and Vision; 80% coverage) after 3 months

• Annual Year-End Bonus

• Two weeks of paid vacation (negotiable)

• Paid birthday leave

• Eligibility for a rich GRSP plan after 3 months of employment

• Remote work