Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and pursue new business prospects through outbound outreach, inbound leads, referrals, marketplace analysis, and reactivation initiatives.

• Conduct discovery calls to gain insights into client shipping volume, current carriers, challenges, platforms, service requirements, and growth opportunities.

• Qualify potential clients based on commercial compatibility, shipping profile, compliance standards, operational viability, and anticipated revenue.

• Clearly and professionally present Chit Chats services, adapting discussions to meet client requirements.

• Prepare fundamental pricing comparisons, savings summaries, proposals, and follow-up documentation.

• Collaborate with the Sales Manager, Data, Product, and Operations to address complex pricing or service-alignment queries.

• Ensure precise record-keeping of leads, opportunities, and client details within the CRM system.

• Monitor outreach activities, follow-ups, next steps, and deal stages.

• Work in tandem with Onboarding and Account Management to guarantee a seamless transition post-sale.

• Consistently and professionally follow up to advance opportunities through the sales pipeline.

• Recognize client needs that may guide future product offerings, service enhancements, marketing initiatives, or partnership possibilities.

• Engage in sales campaigns, industry-specific outreach, and market research projects.

• Achieve or surpass assigned activity, pipeline, conversion, activation, and revenue objectives.

• Report directly to the Sales Manager – Business Development.

• Directly contribute to revenue expansion by converting qualified opportunities into active shipping clients and facilitating the transition to onboarding and account management.

⛳️ Requirements

• Excellent written and verbal communication capabilities.

• Experience in client outreach within the Logistics sector (B2B) is a significant advantage.

• Prior sales experience in Logistics/Supply Chain B2B is highly regarded.

• Proficient in cold outreach, discovery calls, follow-ups, and client presentations.

• Strong customer-centric approach with the ability to recognize client pain points and propose practical solutions.

• Good organizational abilities and the capacity to manage multiple prospects at various stages.

• Capability to comprehend Chit Chats’ services, pricing framework, shipping processes, compliance factors, and operational necessities.

• Familiarity with CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and the capacity to coordinate with internal teams.

• Self-motivated, resilient, and comfortable working towards sales targets.

• Ability to balance revenue growth with client alignment, profitability, and operational viability.

• Post-secondary education or equivalent experience.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain with small to mid-sized shipments.

• Preferred experience in e-commerce, shipping, logistics, marketplaces, or small business services.

• B2B sales experience, ideally in logistics, transportation, or a related field is regarded as an asset.

• The successful candidate will be subject to reference and criminal background checks prior to employment.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-sponsored Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Paid Birthday leave.

• Eligibility for a rich GRSP plan after 3 months of employment.