Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and pursue new business opportunities through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns.

• Conduct discovery calls to assess client shipping volume, current carriers, pain points, platforms, service needs, and growth potential.

• Qualify prospects based on commercial fit, shipping profile, compliance requirements, operational feasibility, and expected revenue.

• Present Chit Chats services in a clear and professional manner, customizing conversations to meet client needs.

• Prepare pricing comparisons, savings summaries, proposals, and follow-up documentation.

• Collaborate with the Sales Manager, Data, Product, and Operations teams on complex pricing or service-fit inquiries.

• Maintain accurate records of leads, opportunities, and client information in the CRM system.

• Track outreach activities, follow-ups, next steps, and deal stages effectively.

• Coordinate with Onboarding and Account Management to ensure a seamless post-close transition.

• Follow up with prospects to advance opportunities through the sales pipeline.

• Identify client needs that could inform product development, service enhancements, marketing campaigns, or partnerships.

• Contribute to sales campaigns, vertical-specific outreach, and market research efforts.

• Meet or exceed targets for activity, pipeline, conversion, activation, and revenue.

• Report to the Sales Manager – Business Development.

• Support Canadian entrepreneurs by providing shipping solutions and converting qualified opportunities into active clients.

⛳️ Requirements

• Strong written and verbal communication skills are essential.

• Experience in client outreach within Logistics (B2B) is considered a significant asset.

• Prior sales experience in Logistics/Supply Chain B2B is regarded as a strong asset.

• Comfortable with cold outreach, discovery calls, follow-ups, and client presentations.

• A strong customer-first mindset with the ability to understand client pain points and recommend viable solutions.

• Good organizational skills and the capability to manage multiple prospects at various stages.

• Ability to learn Chit Chats’ services, pricing structure, shipping workflows, compliance considerations, and operational requirements.

• Experience with CRM software, Google Workspace, Microsoft Office, and basic reporting tools is required.

• Strong problem-solving abilities and the capacity to collaborate with internal teams.

• Self-motivated, resilient, and comfortable working towards sales objectives.

• Ability to balance revenue growth with client fit, profitability, and operational feasibility.

• Post-secondary education or equivalent experience is preferred.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is advantageous.

• B2B sales experience, particularly in logistics, transportation, or a related industry, is considered a benefit.

• Successful candidates will be subject to reference and criminal background checks prior to employment.

• Must be eligible to work in Canada as the position is based in Canada/Ontario.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-paid Group Benefits (Health, Dental, and Vision; 80% coverage) after 3 months.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Birthday leave (Paid).

• Rich GRSP plan eligibility after 3 months of employment.

• Remote work option.