Sales Incentive Programs Specialist

This is a fully remote position, open to applicants in United Kingdom, +3 more countries.

📋 Description

• Assist in the implementation and management of worldwide sales compensation and incentive programs.

• Oversee sales compensation plans to guarantee accurate and prompt performance assessments and payments.

• Investigate and resolve commission-related questions from the Sales team, including system access problems, transaction disputes, credits, and payment computations.

• Confirm the accuracy of calculations, commission rates, and metrics; participate in audits as necessary.

• Develop Governance Board presentations in collaboration with the Senior Manager.

• Work alongside Finance and Sales Operations to gather results for incentive calculations.

• Assess the effects of suggested changes to incentive plans on the organization and individual employees for the Agency business sector.

• Utilize market trends to inform Sales Incentive plans and enhance employee retention.

• Conduct external benchmarking studies to assess the effectiveness of plans.

• Analyze market trends and data, carry out feasibility studies, and provide leadership with recommendations on compensation program modifications, enhancements, and exceptions.

• Collaborate with People Business Partners and Payroll to manage new hires, terminations, and transfers, ensuring proper onboarding in accordance with plan policies.

• Support monthly and quarterly evaluations of compensation plan performance, including budget variances and the relationship between results and payouts.

• Monitor compensation plan outcomes and evaluate Sales Incentive plan effectiveness relative to business objectives and strategies.

• Engage with various Sales Business Groups to promote improvements through organizational insights and understanding of business performance.

• Generate recommendations based on insights and modeling for stakeholder reviews and future design iterations.

• Report to the Senior Manager, Sales Incentive Plans, and collaborate with Sales leadership, HR, Finance, and Legal departments.

⛳️ Requirements

• Bachelor’s Degree (or equivalent) in Finance, Accounting, Business Administration, or a related field, or equivalent experience.

• Master’s Degree in a relevant field is preferred.

• 3-5+ years of direct experience in sales compensation administration.

• In-depth understanding of incentive plan structures, including quotas, accelerators, pay mix, on-target earnings, excellence, and pay-for-performance strategies.

• Proven track record in designing, proposing, and implementing Sales Incentive Plans in large organizations; experience with SaaS business models is preferred.

• Proficient in Excel, including model creation, advanced formulas and arrays, pivot tables, and data manipulation techniques.

• Strong customer service focus and capability to collaborate across various organizational levels.

• Exceptional analytical and critical thinking abilities, including data manipulation and modeling skills.

• Proficient in interpreting data and conveying messages in a clear and concise manner.

• Excellent written and verbal communication skills.

• Ability to perform under tight deadlines.

• Strategic mindset to foresee potential challenges and propose innovative alternatives.

• Willingness to complete tasks and participate in meetings outside of standard hours to meet deadlines and engage with the global team.

• Significant experience in process automation and enhancements.

• Experience with Salesforce, Microsoft Office Suite with advanced PowerPoint, Workday, and other third-party tools is highly desirable.

• Familiarity with Einstein Analytics (Tableau CRM), Alteryx, or other analytical tools is highly preferred.

• Advanced SQL modeling experience is highly regarded.

• Experience in implementing Sales Incentive/compensation systems.

🏝️ Benefits

• Highly competitive compensation package.

• Comprehensive medical, dental, and wellness programs.

• 25 vacation days per year, plus an additional week of vacation from December 27 to 31 each year as a global year-end break.

• Formal and informal reward, recognition, and acknowledgment programs.

• Globally distributed team with an international onboarding program.

• Local events and celebrations.

• 4 volunteering days each year to support your charity of choice.

• High-quality IT equipment provided from day one.

• Employee development opportunities, including access to learning platforms and tools.

• Global Diversity and Inclusion initiatives.