Sales Executive

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee incoming service calls from customers.

• Promote and upsell extended warranty insurance products to non-core brand customers as per Haier Europe’s approved representative status.

• Evaluate customer needs and information to identify and suggest the most suitable insurance product.

• Ensure complete compliance with FCA regulations when establishing extended warranties.

• Address inbound customer inquiries.

• Establish rapport with customers.

• Recognize sales opportunities.

• Provide exceptional customer service that delivers results.

• Operate remotely as part of a high-achieving contact center team.

⛳️ Requirements

• Prior sales experience in a telephone-based sales environment.

• Experience with working towards sales targets.

• Sales experience ideally within an FCA-regulated setting.

• Must live within a 70-mile radius of the Warrington offices (WA3 6XG).

• Attendance at a 3-day on-site induction at the Training Activation Centre in Warrington is required.

• Completion of a full Display Screen Equipment (DSE) assessment is necessary.

• A satisfactory Disclosure and Barring Service (DBS) check is required as part of the pre-employment screening process.

🏝️ Benefits

• Commission.

• Fully remote working capabilities.

• All necessary equipment provided.

• Work only 1 in 4 weekends.

• 37.5 hours per week on a fixed shift pattern, with no late shifts; the contact center closes at 6pm.

• Staff discounts on products and a variety of retailers, entertainment, holidays, days out, and more.

• Discounted gym membership.

• Enhanced family leave policies.

• Up to 6% pension contribution.

• 4x Life Cover.

• Training support schemes to assist in your development.

• Enhanced sick pay policy.

• Employee Assistance Programme.

• Travel arrangements and accommodation support for the 3-day on-site induction, if needed.