Sales Executive

This is a fully remote position, open to applicants in Florida, +1 more state.

📋 Description

• Oversee and expand a portfolio of enterprise accounts, ensuring exceptional customer satisfaction and retention.

• Recognize and implement upselling and cross-selling opportunities within current accounts.

• Create and execute account strategies that align with clients’ capital initiatives and digital transformation objectives.

• Facilitate the transition from initial account relationships to sustained account management.

• Keep precise CRM records to monitor account health, forecasting, and growth metrics.

• Act as the main contact for enterprise clients throughout their customer journey.

• Conduct regular business reviews focused on goals, performance, and return on investment (ROI).

• Position solutions to tackle changing customer challenges and ensure ongoing value delivery.

• Collaborate with operations to guarantee successful project delivery, service adoption, and continued solution usage.

• Establish trusted, multi-threaded relationships with senior stakeholders and decision-makers.

• Proactively identify risks and ensure sustained customer success.

• Work in tandem with sales, product, and operations teams to provide a seamless customer experience.

• Relay customer insights to influence product development and go-to-market strategies.

• Engage in client meetings, events, and conferences to enhance relationships and expand accounts.

• Represent the organization in discussions regarding infrastructure modernization and digital transformation.

⛳️ Requirements

• A minimum of 3 years of experience in enterprise/B2G account management or customer success.

• Demonstrated success in growing and retaining large, intricate accounts.

• Experience with public-sector clients is mandatory.

• Background in infrastructure-related industries (e.g., utilities, transportation) is advantageous.

• Strong grasp of enterprise purchasing dynamics, procurement procedures, and lengthy project lifecycles.

• Capability to manage multiple stakeholders across both technical and business areas.

• Comfortable operating in a remote, fast-paced environment.

• Willingness to travel frequently within the region for face-to-face client engagements.

• Bachelor’s degree in Business, Engineering, or a related field.

• Readiness to travel up to 30%.

🏝️ Benefits

• A remote-first culture offering flexibility and independence.

• Chance to directly influence customer success and long-term growth.

• Work with innovative solutions that are transforming infrastructure and capital programs.

• A collaborative, no-ego team environment that prioritizes customer outcomes.

• Frequent regional travel to meet clients face-to-face.

• Up to 30% travel.