Sales Executive

This is a fully remote position, open to applicants in Florida, +1 more state.

📋 Description

• Oversee and expand a portfolio of enterprise accounts

• Ensure high levels of customer satisfaction and retention

• Identify and implement upsell and cross-sell opportunities

• Create and execute account plans that align with clients’ capital initiatives and digital transformation objectives

• Facilitate the transition from initial account relationships to long-term account management

• Maintain precise CRM records for account health, forecasting, and growth monitoring

• Serve as the main point of contact for enterprise clients throughout their customer journey

• Conduct regular business reviews that cover objectives, performance metrics, and ROI

• Position solutions to meet evolving client challenges and drive sustained value

• Collaborate with operations to ensure successful project execution, service adoption, and ongoing usage

• Establish trusted, multi-faceted relationships with senior stakeholders and decision-makers

• Proactively manage risks and guarantee long-term customer success

• Work in partnership with sales, product, and operations teams

• Relay customer feedback to shape product development and go-to-market strategies

• Advocate for customer needs and priorities within the organization

• Engage in client meetings, events, and conferences

• Represent the company in discussions regarding infrastructure modernization and digital transformation

⛳️ Requirements

• Minimum of 3 years of experience in enterprise/B2G account management or customer success

• Proven success in growing and retaining large, complex accounts

• Public-sector client experience is mandatory

• Experience in infrastructure-related industries such as utilities or transportation is advantageous

• Strong grasp of enterprise buying dynamics, procurement processes, and lengthy project lifecycles

• Capability to manage multiple stakeholders across technical and business areas

• Comfortable in a remote, rapidly-growing setting

• Willingness to travel frequently within the region to meet clients in person

• Bachelor’s degree in Business, Engineering, or a relevant field

• Ability to travel up to 30%

🏝️ Benefits

• Remote-first culture that offers flexibility and autonomy

• Chance to have a direct impact on customer success and long-term growth

• Work with innovative solutions that are transforming infrastructure and capital programs

• Collaborative, ego-free team environment focused on achieving customer outcomes

• Opportunities for frequent regional travel to meet clients face-to-face