Sales Executive

This is a fully remote position, open to applicants in Florida, +1 more state.

📋 Description

• Oversee and expand a portfolio of enterprise accounts, guaranteeing high levels of customer satisfaction and retention.

• Recognize and implement upsell and cross-sell opportunities within current accounts.

• Formulate and carry out account strategies that align with clients' capital initiatives and digital transformation objectives.

• Facilitate the transition from initial account relationships to long-term account stewardship.

• Keep precise CRM documentation for account wellness, forecasting, and growth monitoring.

• Serve as the main point of contact for enterprise clients throughout their customer journey.

• Conduct regular business assessments that cover objectives, performance metrics, and return on investment.

• Tailor solutions to meet changing customer challenges and enhance ongoing value.

• Collaborate with operations to guarantee successful project implementation, service adoption, and sustained usage.

• Establish trusted, multi-level relationships with senior stakeholders and decision-makers.

• Anticipate risks and ensure the long-term success of customers.

• Work alongside sales, product, and operations teams to provide a seamless customer experience.

• Share customer insights to guide product development and go-to-market strategies.

• Engage in client meetings, events, and conferences to fortify relationships and expand accounts.

• Represent the company in discussions regarding infrastructure modernization and digital transformation.

⛳️ Requirements

• A minimum of 3 years of experience in enterprise/B2G account management or customer success.

• Demonstrated success in growing and maintaining large, complex accounts.

• Experience with public-sector clients is essential.

• Background in infrastructure-related sectors (e.g., utilities, transportation) is advantageous.

• Strong comprehension of enterprise purchasing dynamics, procurement processes, and lengthy project lifecycles.

• Capability to manage multiple stakeholders across both technical and business areas.

• Comfort working in a remote, fast-paced growth environment.

• Willingness to travel frequently within the region to meet clients in person.

• Bachelor’s degree in Business, Engineering, or a related field.

• Ability to travel up to 30% of the time.

🏝️ Benefits

• Highly competitive, above-market total compensation package.

• Remote-first culture offering flexibility and autonomy.

• Opportunity to make a direct impact on customer success and long-term growth.

• Work with innovative solutions that are transforming infrastructure and capital programs.

• Collaborative, no-ego team environment focused on achieving customer outcomes.