Sales Development Account Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Develop a robust new business pipeline by qualifying inbound leads, conducting outbound prospecting, and engaging in targeted client outreach.

• Collaborate with the Business Development and Marketing teams to create territory strategies, utilize campaigns, and strive for customer acquisition and revenue growth objectives.

• Interact with prospects through phone calls, emails, social media outreach, client meetings, and onsite visits.

• Investigate and identify the needs and challenges of prospects.

• Oversee target accounts, prospects, opportunities, and pipeline forecasting within Salesforce.

• Ensure accurate maintenance of territory and client data.

• Progress qualified opportunities through the sales funnel.

• Schedule appointments and collaborate with Business Development colleagues on subsequent actions.

• Enhance client relationships by identifying opportunities for expansion and upselling.

• Link clients with pertinent services and capabilities.

• Coordinate with Commercial, Operations, Marketing, subject matter experts, and other organizational resources to facilitate RFP responses, client discussions, quotations, and bid defense preparations.

• Cultivate Business Development and management skills through training and collaboration with seasoned leaders.

• Share best practices and provide support to colleagues as needed.

⛳️ Requirements

• Bachelor’s degree in Life Sciences or a related field.

• At least 3 years of experience in inside sales and/or sales development.

• Proven experience in generating new business through lead nurturing and qualification, prospecting, and setting appointments.

• Minimum of 6 months experience as a Sales Development Account Manager, Level 2 within Worldwide, demonstrating expertise in internal sales development processes.

• Experience in the CRO or pharmaceutical industry is preferred.

• Familiarity with Phase I–IV clinical research and development is preferred.

• Proficient in Salesforce or another CRM and sales automation tools.

• Excellent written and verbal communication, relationship-building, organizational, prioritization, and time-management skills.

• Ability to meet and exceed targets, understand customer challenges, manage the sales cycle, and develop both internal and external relationships.

• Proficiency in English and Microsoft Office applications, including Word, Excel, and PowerPoint.

🏝️ Benefits

• Competitive benefits package based on location.

• An inclusive and equitable workplace.

• Opportunities for training and collaboration with experienced leaders.

• Chances to learn, grow, and enhance Business Development and management skills.

• Opportunities to provide coaching and mentorship to peers.

• Equal employment opportunities.