Sales Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Manage the procurement of education products and address any order discrepancies.

• Ensure the education product order workflow is efficient, guaranteeing timely delivery for customers.

• Act as the primary point of contact for both customer and internal inquiries.

• Conduct investigations to provide precise solutions.

• Keep thorough records for customers and internal operations.

• Adhere to processes and standard operating procedures with accuracy and consistency.

• Recognize opportunities for enhancing efficiency and improving customer service.

• Utilize AI tools to expedite tasks while upholding quality and precision.

⛳️ Requirements

• Manage a substantial volume of detail-oriented tasks, such as order processing, data entry, ticket management, or similar activities without compromising accuracy.

• Proficient in using Google Sheets or Excel for organizing, cleaning, or quality assurance of data.

• Quick learner of new software or systems with minimal supervision.

• Exhibit professional communication with customers in English, preferably in a US-facing setting.

• Experience incorporating AI tools into daily workflows.

• Maintain composure and clarity while handling multiple concurrent requests.

• Capable of identifying root causes of recurring problems.

• Ability to enhance efficiency without sacrificing quality.

• Comfortable working remotely from the Philippines.

• Willingness and adaptability to work during Eastern Time Zone hours.

🏝️ Benefits

• Opportunity to work remotely.

• Collaborative team environment.

• Commitment to equal opportunity employment.