Sales Call Center Agent

This is a fully remote position, open to applicants in Germany.

📋 Description

• Deliver first-level inbound support for current customers.

• Help customers resolve technical concerns related to television, phone, and internet services.

• Offer product recommendations based on customer needs and enhance contracts.

• Actively promote pertinent products and services during each interaction.

• Participate in a 3-week paid training program with a permanent early-shift schedule.

• Follow a subsequent two-shift system from Monday to Sunday, operating between 7:00 a.m. and 11:00 p.m.

• Work every alternate weekend, receiving weekday time off in lieu.

⛳️ Requirements

• Minimum of 1 year of call center experience, preferably in technical services within the telecommunications sector.

• At least 1 year of experience in sales.

• Track record of consistently achieving sales goals.

• Commitment to reliably cover the specified working hours.

• No secondary jobs permitted.

• Proficient in the German language at a C1 level.

• Must reside in Germany.

• Only experienced support and sales professionals are considered; career changers will not be accepted.

🏝️ Benefits

• Unlimited potential for commissions.

• Quality bonus available (up to €28/hour possible).

• Permanent employment contract.

• 100% remote work from home—eliminating the need for commuting.

• Premium technology package provided.

• Access to health management programs and gym discounts.

• Opportunities for training and career development.

• 3 weeks of paid onboarding.