Sales Associate, Trauma – Orthopaedics

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Deliver clinical and customer support within hospitals and during procedures.

• Assist with sales logistics, provide technical expertise, possess product knowledge, meet sales objectives, cover cases, and foster relationships with surgeons/accounts in the designated territory.

• Maintain and further penetrate existing customer accounts while facilitating product conversions with new clients.

• Aid in achieving set sales targets and market share goals.

• Guide and support surgeons in the operating room utilizing both clinical and product knowledge.

• Present and demonstrate DePuy Synthes products, ensuring their proper use.

• Attend surgeries to guarantee equipment availability and functionality.

• Optimize equipment trays and offer consultation to the Operating Room and Sterile Processing Department.

• Troubleshoot issues and provide technical support as needed.

• Oversee hospital billing and handle the creation and closure of purchase orders.

• Share insights on customers, procedures, and the marketplace with sales, clinical, marketing, and strategic account teams.

• Prepare necessary sales reports and documentation.

• Manage, track, and deploy equipment and assets within the assigned region.

• Maintain promotional materials, ensuring that services and offerings align with quality standards.

• Prioritize customer satisfaction and retention while communicating the value propositions of DePuy Synthes.

• Differentiate products from competitors based on customer insights.

⛳️ Requirements

• Bachelor’s Degree, or Associate Degree or Medical Certification (CST, PT, etc.) with a minimum of 2 years of related professional experience, or at least 4 years of related professional experience, or have recently transitioned from Active Military Duty.

• Capability to operate in a lab/operating room environment.

• Valid driver's license issued in the United States is required.

• Willingness to travel, including on weekends and/or overnight stays.

• Must reside in or be willing to relocate to the specified territory.

• Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills are essential.

• Must be efficient, organized, self-motivated, positive, and proactive.

• Preferred strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.

🏝️ Benefits

• Commission-based sales role.

• Inclusive work environment.

• Equal opportunity employment.

• Interview accommodations available for applicants with disabilities.

• Company-supported hiring process and guidance on country-specific checks.