Sales Associate - Lead

This is a fully remote position, open to applicants in Texas.

📋 Description

• Lead a team of associates to deliver an exceptional guest experience in the humidor and smoking lounges through outstanding service and sales skills.

• Act as a brand ambassador for Casa de Montecristo.

• Foster relationships with customers.

• Articulate product features, advantages, and promotional information.

• Collaborate consistently as part of a team to surpass sales and KPI objectives.

• Motivate and encourage others to achieve and implement sales-driving initiatives.

• Cultivate and maintain extensive knowledge of Casa de Montecristo products.

• Assist in managing overall store operations.

• Implement corporate initiatives promptly, efficiently, and resourcefully.

• Train associates and assign tasks effectively.

• Adhere to company policies and standard operating procedures.

• Conduct daily opening and closing tasks, including cash counts and till reconciliation.

• Guide associates to comply with state and local regulations.

• Uphold visual merchandising and cleanliness standards.

• Ensure a comfortable, responsible, and safe atmosphere.

• Carry out other duties as assigned.

⛳️ Requirements

• Prior leadership experience in a retail, hospitality, or other service-oriented setting.

• Proficiency in POS systems and/or computer skills required.

• Knowledge of cigars is a plus.

• Flexibility to work a varied schedule (nights, weekends, holidays).

• Outstanding interpersonal abilities.

• A hands-on team player with a robust work ethic.

• Driven and committed to providing an exceptional guest experience.

• An ambitious self-starter, skilled at leading others to consistently achieve excellent results.

• Proven history of meeting challenging sales and operational targets.

• Demonstrated adaptability and emotional intelligence to respond to frequently changing business conditions with enthusiasm and accountability.

• A desire for personal and professional development while also nurturing the growth of others. Eager to give and receive constructive feedback.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Employee discounts on products and services.

• Opportunities for professional growth and development.

• A dynamic and supportive work environment.