Sales Assistant Coordinator

This is a fully remote position, open to applicants in Colombia, +5 more countries.

📋 Description

• Respond to incoming customer calls in a timely and professional manner

• Identify and qualify new customer inquiries, directing them to the appropriate sales team member

• Send out approved quotes and proposals while confirming their successful receipt with clients

• Engage in proactive follow-ups via phone and email regarding outstanding quotes

• Address customer inquiries, clarify details, understand timelines, manage objections, and outline next steps

• Investigate potential bid opportunities and pinpoint prospects for assessment

• Oversee and coordinate approved bid submissions, ensuring adherence to deadlines and requirements

• Keep detailed and accurate records in the CRM, including customer notes, opportunity statuses, and next-action dates

• Organize and track the sales pipeline to guarantee timely follow-ups

• Escalate complex customer needs and highly qualified opportunities that require specialized expertise

• Take part in sales check-ins and pipeline reviews to discuss priorities, challenges, and next steps

⛳️ Requirements

• Entry-level experience in sales coordination, inside sales, customer service, bid coordination, or a similar role

• Excellent verbal and written communication skills in English, especially for professional phone and email interactions

• Strong organizational abilities and keen attention to detail

• Proactive and tenacious approach to customer follow-up and pipeline management

• Capability to communicate confidently and professionally with U.S. clients across various industries

• Solid sense of ownership and the ability to advance open opportunities toward defined next steps

• Skill in managing multiple priorities, deadlines, and customer engagements within structured workflows

• Comfortable working independently in a remote setting, demonstrating strong time-management capabilities

• Dependable internet connection and a quiet, professional home workspace

• Familiarity with CRM software is highly preferred

• Proficient in utilizing cloud-based communication, scheduling, document management, and sales support tools

• Willingness to learn established sales processes and adhere to documented workflows

• Consistent availability during the schedule of Monday to Friday, 8:30 am to 5:00 pm EST

🏝️ Benefits

• Fully remote work environment

• Stable, long-term collaboration

• Clearly defined responsibilities and structured workflows

• Training and onboarding support

• Opportunities to collaborate with international teams

• Exposure to modern tools and professional processes

• Supportive and collaborative work culture

• Opportunities for skill development and career advancement

• Set work schedule as defined by the client

• Training may be necessary

• Performance evaluated against KPIs and project objectives