RPA Engineer

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Identify automation possibilities within operations teams that focus on repetitive manual workflows.

• Develop and implement RPA bots for both internal and client-facing platforms.

• Manage the complete automation lifecycle, which includes communication with stakeholders, creation of SOPs, bot development, and monitoring after production.

• Initiate projects from the ground up with minimal prior documentation while navigating ambiguity.

• Interact with operations specialists, client portal teams, and tool vendors.

• Oversee feature requests, bug reports, and resolve issues.

• Provide root cause analyses, actions taken, and suggested next steps in updates to stakeholders.

• Daily monitor dashboards and bot performance following deployment.

• Proactively identify post-production issues and assist in management-level reporting using analytics tools.

• Develop and maintain SOPs that document automation workflows, bot logic, configurations, and communications with vendors.

• Report to both a Product Manager and an Engineering Manager.

• Collaborate with an existing automation engineer and partner with operations, client portal, and vendor teams.

⛳️ Requirements

• Demonstrated experience in RPA development with the capability to independently build and deploy bots.

• Familiarity with web crawler-based or similar RPA platforms, or related tool experience with a quick learning curve.

• Excellent communication skills with stakeholders across diverse audiences.

• Ability to provide root cause analysis, identify trends, outline actions taken, and propose next steps in updates.

• Capability to independently manage the entire automation lifecycle.

• Proactive in post-production monitoring and escalation of issues.

• Comfortable working in a high-coordination, multi-stakeholder environment.

• Strong discipline in remote work settings.

• Availability during US Eastern Time business hours.

• Preferred experience with UiPath, Automation Anywhere, Power Automate, Blue Prism, or similar tools.

• Background in product-led or engineering-led startups preferred.

• Experience in managing vendor feature requests and bug reports preferred.

• Prior experience collaborating with engineers or contractors in a remote environment preferred.

• Exposure to the healthcare, finance, or insurance sectors preferred.

• An updated resume is required for application.

• A short Loom video (1 to 2 minutes) introducing yourself, detailing an end-to-end RPA project, and explaining a post-deployment issue and its resolution is required; only candidates who submit a Loom video will be considered for advancement.

🏝️ Benefits

• Compensation in USD, paid bi-monthly on the 15th and 30th.

• Paid Time Off as per company policy.

• Observance of holidays according to company guidelines.

• Completely remote work environment.

• Opportunity to work directly with engineering and product leadership on automation projects that have significant operational impact.

• High-ownership position within a rapidly growing technology company characterized by a collaborative and grit-driven culture.