Roof & Exterior Measurements Subject Matter Expert Consultant – Contract

This is a fully remote position, open to applicants in Utah.

📋 Description

• Act as the internal expert on industry-standard definitions and best practices for roof and exterior measurements.

• Establish and document criteria for measurement acceptance that align with carrier and contractor use cases for Verisk and Cotality estimating solutions.

• Collaborate with Engineering and QA to convert measurement standards into test cases, quality control/quality assurance practices, operational standards, and training materials.

• Examine outputs from photogrammetric and AI models for accuracy, handling of edge cases, and overall completeness.

• Provide guidance on the use of aerial, oblique, and supplementary imagery in measurement workflows.

• Direct the design and formatting of REM outputs for integration into Verisk Xactimate (ESX) and Cotality/Symbility workflows.

• Offer insights on carrier intake processes, adjuster workflows, claim file structures, and the downstream impact on estimate accuracy and settlement efficiency.

• Identify discrepancies between REM outputs and carrier/adjuster requirements, translating them into prioritized product specifications.

• Assist Sales and GTM during carrier evaluations, proof of concepts, and onboarding processes.

• Keep informed about industry methods, technologies, measurement practices, and quality standards.

• Contribute industry insights, gaps, and differentiators to roadmap prioritization and positioning.

• Analyze and critique the end-to-end order flows from carrier submission through analyst QA and output delivery.

• Recognize failure modes, risks to service level agreements, and opportunities for enhanced efficiency.

• Contribute to the establishment of analyst training standards and quality control/quality assurance strategies with Product, Operations, and vendor management teams.

• Engage in and define measurement quality and workflow readiness assessments on a large scale.

• Support performance evaluations of analysts/vendors by assessing output samples and delivering structured feedback.

⛳️ Requirements

• A minimum of 5 years of direct experience with Verisk Xactimate and/or Cotality/Symbility platforms in roles such as estimator, subject matter expert, trainer, product manager, or technical consultant.

• Profound understanding of residential and commercial property insurance claim workflows—from First Notice of Loss (FNOL) through estimate creation, supplements, and settlements—with particular expertise in roofing and exterior.

• Practical experience in interpreting or generating roof measurement reports from third-party suppliers; capability to assess output quality against field conditions.

• Knowledge of aerial and oblique imagery and its application in estimate creation and other commercial scenarios.

• Experience collaborating with or for insurance carriers, large third-party administrators, or restoration contractors at a technical or operational level.

• Direct experience in building, managing, or conducting QA reviews of a roof/exterior measurement product or service.

• Familiarity with industry measurement methodologies, data output formats, and the integration of third-party measurement data by carriers.

• Experience in defining product requirements or quality assurance standards within a technology or SaaS environment.

• Understanding of Xactimate ESX file formats, field/line-item conventions, and industry-standard estimating guidelines for both residential and commercial properties.

• Experience in training or managing offshore or distributed teams of analysts performing measurement or estimate review tasks.

• A background in structural assessment, roofing contracting, field adjusting, or building sciences is advantageous.

• Ability to convert field knowledge into testable requirements and quality assurance standards.

• Exceptional written and verbal communication skills.

• Strong structured problem-solving capabilities.

• Ability to work collaboratively across functions, including Engineering, Operations, GTM, and external vendor partners.

• High standards for output quality and attention to detail.

• Capacity to navigate ambiguity and operate effectively in a dynamic program environment.

🏝️ Benefits

• Four additional "YOU" days off each year.

• Company-sponsored volunteering days.

• Generous parental leave policies.

• Work from Overseas Policy—ability to work from a designated list of cities.

• Discounted private health insurance plans.

• Monthly wellbeing and technology allowance.

• A Nearmap subscription.

• Flexible remote working arrangements.

• Full-time contract engagement.