ROI Project Manager – Professional Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate successful client engagement and internal initiatives through comprehensive project management across various concurrent projects.

• Create project plans and timelines, organize resources and meetings, oversee schedules and hours, track deliverables, and collaborate with both client and internal stakeholders.

• Recognize project risks, issues, dependencies, and potential obstacles, and proactively devise solutions.

• Define clear roles, responsibilities, milestones, and expectations throughout the project lifecycle.

• Lead project meetings and record, as well as communicate, decisions, action items, and next steps.

• Track project progress and relay any changes, risks, or decisions that impact scope, timing, budget, or delivery.

• Manage multiple concurrent projects while ensuring meticulous attention to detail, quality, and deadlines.

• Assist internal initiatives by coordinating cross-functional teams, timelines, milestones, and deliverables.

• Ensure precise project documentation and information is maintained within project management and business systems.

• Aid in project forecasting, resource planning, and operational activities within professional services.

• Conduct project closeouts, identifying lessons learned and opportunities for enhancing future delivery.

• Contribute to the evolution of project management processes, tools, and best practices.

• Foster rapport, trust, and respect with clients and colleagues; achieve results and ensure an outstanding client experience.

⛳️ Requirements

• A Bachelor's degree (four-year college or technical school) is mandatory.

• Project management certification such as PMP, CAPM, or an equivalent is preferred.

• A minimum of 4 years of experience in managing complex projects from initiation to completion.

• At least 3 years of experience in a professional services or client-facing environment is preferred.

• Proven experience working with cross-functional teams and managing stakeholders at various levels.

• Experience in managing multiple concurrent clients and/or internal projects.

• Background in event project management and design/creative project management and deliverables is a plus.

• Proficient in project management tools like Smartsheet, Asana, Wrike, Monday.com, or similar.

• Well-versed in Microsoft 365 (Teams, SharePoint, OneNote) and/or Google Workspace.

• Proficient in using Zoom.

• Quick to adapt to new technology applications.

• Demonstrated experience with AI tools and assistants such as Claude, Microsoft Copilot, Gemini, or ChatGPT.

• Comfortable utilizing AI-native features within project management platforms.

• Capable of critically evaluating AI output, applying sound judgment, and modifying prompts to obtain accurate and useful results.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and growth.

• Flexible work hours and remote work options.

• A dynamic and collaborative work environment.