Risk Manager – Card Issuing, Fraud & Analytics

This is a fully remote position, open to applicants in Hong Kong, +6 more countries.

📋 Description

• Oversee fraud risk management for card issuing products as Reap enters new APAC markets.

• Ensure that risk controls, configurations, and scheme policy requirements are aligned from the outset and upheld continuously.

• Assess and onboard new BIN sponsorship clients through a structured risk analysis approach.

• Establish foundational risk configurations and maintain governance oversight of the sponsored portfolio.

• Design and implement automated monitoring workflows for fraud alerts, scheme notifications, and risk signals at both client and merchant levels.

• Conduct in-depth fraud investigations, respond to BIN attack incidents, carry out post-mortems, and coordinate cross-functionally.

• Collaborate with the data team to develop risk dashboards and intelligence.

• Identify fraud and risk signals while shaping the presentation and utilization of risk data.

• Provide advisory services to clients regarding risk appetite, fraud exposure, controls, and thresholds.

• Leverage risk metrics, dashboards, and analytical tools to make and communicate decisions based on evidence.

⛳️ Requirements

• A minimum of 8 years of experience in risk management within a card issuer or acquirer setting.

• Extensive knowledge of card fraud, disputes, and risk operations.

• Robust background in fraud and risk management, preferably within card issuing or payments/acquiring sectors.

• Experience in a fintech or technology company is highly desirable.

• Capability to lead projects from inception to completion with minimal daily supervision.

• Proficient project management skills, including establishing timelines, monitoring progress, and proactively addressing obstacles.

• Strong stakeholder management abilities with the capacity to explain complex risk topics to non-technical audiences.

• An outcome-oriented mindset focused on metrics and business impact.

• Excellent skills in risk analytics and the ability to present risk information clearly to stakeholders.

• Experience managing strategic projects across various functions and regions simultaneously.

• Background in a rapidly growing fintech, payments, or startup environment.

• Experience with a leading modern payments or card platform.

• Familiarity with stablecoin or web3 financial infrastructure.

• Proficiency with data and BI tools such as Looker, Snowflake, or similar platforms.

• SQL knowledge is a plus, though not mandatory.

🏝️ Benefits

• Flexible hybrid/remote work environment with a global, collaborative team.

• Insurance coverage following the probation period.

• Access to AI tools at work.

• Opportunities to learn, experiment, and grow with AI technologies.

• A culture that promotes innovation, inclusion, and continuous learning.