Risk Management & Analytics Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Establish and lead the Risk function, setting priorities, policies, KPIs, and operational processes.

• Identify, evaluate, and mitigate risks within a technology-driven marketplace.

• Develop scalable frameworks for risk management and implement preventive controls.

• Monitor risk exposure and translate insights into actionable business recommendations.

• Design and implement quality and risk policies for independent service providers.

• Establish guidelines for quality monitoring, restrictions, suspensions, and platform access.

• Collaborate with internal stakeholders to ensure consistent policy enforcement and automation.

• Support regulatory compliance and operational alignment across various markets.

• Analyze operational, behavioral, and risk-related data to identify trends, anomalies, and potential threats.

• Utilize Excel, SQL, Python, Business Intelligence platforms, and AI-assisted solutions to facilitate decision-making.

• Develop or contribute to dashboards, reports, and risk performance indicators.

• Identify opportunities for automating controls and enhancing operational efficiency.

• Partner with Data and Product teams to convert analytical insights into scalable solutions.

• Investigate operational incidents, claims, and potential causes of financial losses.

• Identify recurring patterns and formulate preventive initiatives.

• Monitor the financial impact of risk-related events and propose cost-reduction strategies.

• Measure the effectiveness of risk controls and communicate findings to leadership.

• Collaborate with Operations, Data, Product, Legal, Account Management, and other stakeholders.

• Present complex risk findings and recommendations to diverse audiences.

• Influence business decisions through data-driven insights.

• Work with international teams to implement uniform risk management practices.

⛳️ Requirements

• Bachelor's degree in Business, Economics, Engineering, Law, Computer Science, or a related field.

• 4+ years of professional experience in Risk Management, Trust & Safety, Compliance, Insurance, Fleet Risk, Marketplace Operations, or related areas.

• Proven professional experience working directly within a Risk function.

• Demonstrated experience in designing, implementing, or enhancing risk management policies, controls, or operational processes.

• Strong analytical skills with experience in translating complex data into actionable decisions.

• Proficient in Excel or Google Sheets, including advanced formulas, pivot tables, and data analysis.

• Practical experience with data analytics, reporting, or dashboarding tools.

• Ability to independently manage projects, establish processes, and drive measurable business outcomes.

• Strong skills in stakeholder management, communication, and presentation.

• Fluent in English, capable of confidently communicating and presenting findings to international stakeholders.

• Availability to work Monday through Friday, from 9:00 AM to 6:00 PM CST (UTC−6).

• Previous experience in fintech, digital marketplaces, e-commerce, mobility, delivery platforms, or logistics.

• Experience in Risk Strategy, Operational Risk, Fraud & Risk, or Trust & Safety within technology-driven businesses.

• Practical experience with SQL, Python, Power BI, Tableau, Superset, or similar analytical tools.

• Familiarity with AI tools such as Claude.

• Experience working with telematics, driver behavior data, or fleet safety programs.

• Knowledge of insurance claims, incident investigation, loss prevention, or cost-reduction initiatives.

• Experience in implementing automated risk controls or rule-based monitoring systems.

• Previous experience in establishing a new function, process, or operational framework.

• Valid U.S. visa for potential business-related travel.

🏝️ Benefits

• 100% remote opportunity based in Brazil.

• Full equipment provided, with logistics managed by the company.

• 10 working days of paid vacation per year, available after six months of engagement, subject to the applicable policy.

• Brazilian federal holidays and applicable municipal holidays.

• 3 additional days off per calendar year for personal or sick leave.

• USD 20 monthly allowance for professional development, courses, and books.

• Payment options through local or international bank accounts.

• Opportunity to build and lead a high-impact Risk function.

• Exposure to international stakeholders and data-driven business initiatives.