RFP & Contract Support Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist the RFP Manager throughout the proposal development process, from the initial kickoff to the final submission.

• Collect necessary information and collaborate with internal subject-matter experts to ensure comprehensive and accurate responses.

• Create and revise standard proposal sections utilizing approved organizational language and resources.

• Aid in proposal formatting, data collection, document assembly, proofreading, and conducting the final quality review.

• Keep the RFP tracking log updated and highlight deadlines, missing materials, and submission risks.

• Contribute approved content and completed responses to the internal RFP response database.

• Review and conduct quality checks on AI-generated contracts prior to approval routing.

• Oversee contract intake, internal approval routing, and handoff for signatures.

• Confirm pricing, service details, terms, and other critical information within contracts.

• Identify pricing exceptions, unusual terms, and potential issues to report to the Revenue Operations Senior Analyst.

• Monitor contract status and follow up on any pending items.

• Collaborate with Sales, Operations, Finance, Legal, and other relevant stakeholders.

• Support Operations and Growth teams in generating quotes and proposals.

• Provide formatting, document coordination, quality assurance, and administrative assistance for growth materials.

• Maintain organized documentation for proposals, contracts, and quotes.

• Offer cross-functional support during peak workload periods.

⛳️ Requirements

• One to three years of experience in RFP or grant writing, proposal development, contract support, quote support, or a relevant field.

• Prior experience in supporting complex, deadline-driven documents or processes; this is not an entry-level position.

• Exceptional attention to detail and the capacity to act as a quality-control checkpoint for contracts and proposals.

• Strong written communication, proofreading, editing, and document formatting skills.

• Ability to gather information and coordinate effectively with stakeholders across various departments.

• Excellent organizational and time-management skills.

• Capability to manage competing priorities involving RFP tasks, contract support, and ad hoc Operations requests.

• Comfortable with learning and utilizing new software and AI-assisted tools.

• Proficient in tracking multiple deadlines and proactively following up on outstanding information.

• Proven reliability, adaptability, accountability, and follow-through.

• Experience with CRM, proposal management, contract management, or document collaboration platforms is preferred.

🏝️ Benefits

• Competitive compensation and a comprehensive benefits package.

• Excellent opportunities for career advancement.

• Opportunities to provide feedback and contribute to company decisions.