Revenue Cycle Specialist III

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a Subject Matter Expert for order-to-cash handling activities and internal procedures.

• Execute Revenue Cycle responsibilities, address revenue process issues, manage EMR work queues, and resolve patient claims, charges, and appeals.

• Assist in workflow management and team resource distribution in collaboration with leadership.

• Participate in and co-facilitate meetings with various internal departments.

• Utilize Microsoft Office and EMR reporting tools to assist team projects and leadership requests.

• Engage in cross-departmental project initiatives.

• Carry out tasks and document information in accordance with SOPs and established workflows.

• Meet work queue turnaround time obligations and aid in process enhancements.

• Collaborate across functions to support Revenue Cycle and Order to Cash operations.

• Adhere to the company's mission and values while following Quality Management System policies and procedures.

⛳️ Requirements

• High School Diploma or General Education Degree (GED) is required.

• A minimum of 2 years of experience in a contact center, data entry, or customer service setting.

• At least 2 years of experience utilizing various computer systems, including Microsoft Office Suite, Excel, Epic, and Onbase.

• A minimum of 1 year of experience in a medical data entry role using EMR systems.

• Demonstrated ability to address complex problems associated with overall workflow processes.

• Familiarity with HIPAA regulations is essential.

• Knowledge of medical terminology, medical billing, and insurance vocabulary.

• Understanding of laboratory terminology is necessary.

• Proficient in Adobe Acrobat, capable of navigating multiple systems within order workflows and converting files to PDF format.

• Proven ability to perform job responsibilities with or without accommodation.

• Must be authorized to work in the United States without sponsorship.

• Ability to meet work queue turnaround time expectations.

• Capacity to contribute toward process improvements.

• Strong attention to detail, organizational skills, and record-keeping abilities.

• Excellent analytical, problem-solving, interpersonal, written, and verbal communication skills.

• Ability to work independently, maintain organization, adapt to varying workloads, and complete tasks promptly.

• Regular and dependable attendance is required.

• Must be able to work the designated schedule and overtime as necessary.

• Capability to operate on a mobile device, tablet, or computer and type for approximately 90% of a typical workday.

• Successful completion of all Epic training for TOQ and PFS work queues is required.

🏝️ Benefits

• Overtime opportunities available as needed.

• Standard work shift hours.

• No travel is required for this position.