Revenue Cycle Business Partner II

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Provide analytical support for critical operational and financial matters across BOSTON Medical Center and Boston University Medical Group.

• Supervise and finalize monthly reconciliations of account placements with vendors while verifying account-level invoice details.

• Oversee designated physician departments in conjunction with billing offices, revenue cycle teams, vendors, and finance departments.

• Monitor charging and billing procedures to ensure accurate revenue capture and address system-edit work queue issues.

• Analyze charge-error trends, patterns, and opportunities; create reporting packets and recommendations.

• Execute assigned work queue actions accurately within set timeframes.

• Establish metrics for Epic work queues and conduct root-cause analyses.

• Evaluate Epic back-end workflows, work queue structures, edit accuracy, and follow-up processes; suggest enhancements.

• Lead and engage in large, intricate revenue cycle projects, formulating work plans and timelines.

• Collaborate with Revenue Cycle Operations, Compliance, Revenue, and Finance teams on revenue management initiatives.

• Counsel senior leadership on vendor performance and opportunities for vendor or service offering changes.

• Act as a liaison with internal teams conducting root-cause analyses, cost/benefit analyses, and financial forecasts.

• Provide first-tier escalation support to internal and external stakeholders.

• Partner with physician and revenue cycle departments to implement revenue enhancement initiatives.

• Maintain professional knowledge through educational programs, conferences, workshops, and current literature.

• Prepare activity metrics while adhering to hospital safety, infection control, mission, and RESPECT standards.

⛳️ Requirements

• Bachelor’s degree in a Business or Healthcare-related field preferred, or an equivalent combination of formal education and work experience.

• A minimum of three to five years of experience in healthcare auditing, coding, finance, revenue cycle management, patient accounting, and/or physician billing, ideally in an Academic Medical Center environment.

• Capability to work autonomously and manage time efficiently across multiple projects or tasks.

• Advanced abilities in problem management, process analysis, and root cause analysis.

• Proficient interviewing and listening skills to evaluate processes and issues.

• Competence in communicating analysis, trends, and opportunities both verbally and in writing.

• Exceptional organizational and project management skills.

• Well-honed research skills.

• Strategic thinking and business acumen.

• Superior analytical capabilities.

• Intermediate proficiency with Windows-based software, including Microsoft Word, Outlook, Excel, and PowerPoint.

• Excellent writing, interpersonal, and organizational skills.

• Familiarity with healthcare applications including Epic and nThrive.

🏝️ Benefits

• Medical, dental, vision, and pharmacy benefits.

• Discretionary annual bonuses.

• Merit increases.

• Flexible Spending Accounts.

• 403(b) savings matches.

• Paid time off.

• Opportunities for career advancement.

• Resources to support employee and family well-being.