Revenue Assurance Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Implement and operationalize improvements to MSSP revenue operations processes, systems, and frameworks.

• Assist with the MSSP quote-to-cash process from quoting and ordering to provisioning and billing.

• Drive process enhancements and address operational challenges across teams that own the systems.

• Operationalize MSSP deal structures, pricing, and licensing processes, including models based on consumption.

• Aid in MSSP forecasting, pipeline management, revenue reporting, and tracking of partners with end customers.

• Execute the MSSP partner lifecycle framework and facilitate partner onboarding and progression.

• Assist with the MSSP product transition while coordinating relevant contracts and processes.

• Collaborate with IT and enterprise applications teams on CPQ, Legal, and MSSP business systems, including gathering requirements, testing, and deployment.

• Document processes and uphold operating procedures.

• Leverage AI and automation tools to optimize operations and minimize manual tasks.

• Provide operational insights, issues, and improvement opportunities to senior analysts and MSSP Sales Leadership.

⛳️ Requirements

• A minimum of 5 years of relevant experience in revenue operations, sales operations, partner operations, or business operations within a rapidly growing technology company; experience in MSSP revenue operations or partner operations is preferred.

• Practical experience in executing and enhancing revenue operations processes across quote-to-cash, deal governance, forecasting, or partner lifecycle functions.

• Knowledge of CPQ, contract lifecycle management, and CRM platforms.

• Familiarity with consumption-based licensing models and supporting processes.

• Experience utilizing AI and automation tools, such as Claude or Gemini.

• Strong analytical capabilities with operational and revenue-related data.

• Ability to work efficiently with cross-functional stakeholders, including sales leadership, finance, legal, product, and IT.

• Excellent written and verbal communication skills, with the ability to document processes clearly.

• Capability to manage multiple priorities in a dynamic environment.

• A bachelor's degree or equivalent practical experience is preferred.

🏝️ Benefits

• Restricted Stock Units (RSUs)

• Employee Stock Purchase Plan (ESPP)

• Flexible time off

• Paid company holidays and paid sick time

• Gender-neutral parental leave

• Grandparent leave

• Medical, dental, and vision coverage

• 401(k) retirement plan with company match

• Life and disability insurance

• Health and dependent care FSA

• Voluntary benefits (hospital, accident, critical illness)

• Employee Assistance Program (EAP)

• ARAG pre-paid legal

• Nationwide pet insurance

• Cancer Care program

• Global business travel medical insurance

• Home office allowance

• Mobile phone reimbursement

• Wellness coach

• Wellness/gym reimbursement

• Fertility coverage

• Adoption & surrogacy reimbursement